Cultural capability training Guide

We can help you access cultural capability training to suit your needs.

Whether you're looking for foundation-level online training or intense face-to-face workshop sessions, this guide has the resources and information you need to make the right decision when purchasing training.

• Training purchasing

  Guide to purchasing cultural capability training

  The following guide will help you make an informed decision about purchasing fit-for-purpose cultural capability training. Making an informed purchasing decision will start with making an assessment of your training needs.

  • Cultural capability training purchasing guide

  Search for training providers

  You can search for Aboriginal and Torres Strait Islander cultural capability training providers in the Queensland Aboriginal and Torres Strait Islander Business Directory: Black Business Finder. (Hint: Search "Training, All Industries")

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• Training checklist

  Use this checklist to help your organisation through the process of planning to buy, purchasing and participating in cultural capability training.

  Selecting a trainer

  1. Check that purchasing cultural capability training is consistent with your organisation/department's training policy.
  2. Complete the pre-training questionnaire. This information will help you identify trainers that have expertise in your field of work.
  3. Select one or more potential trainers from Black Business Finder. Send them your completed pre-training questionnaire: your responses will help them tailor a package to meet your needs
  4. Contact the potential trainers to discuss training needs, including logistical requirements and pricing.

  Once you have selected your trainer, the trainer should:

  1. Prepare training content to suit your needs, including organising logistics.
  2. Send you a summary of the training content to be covered. If you have any concerns about the proposed training content, email cultural.capabilityteam@dsdsatsip.qld.gov.au.

  After the training

  Using online feedback forms allows training participants to provide feedback in a relaxed, non-threatening environment away from the training room.

  1. Once your organisation's participants have completed their training, send them the anonymous participant survey. The survey is completed online.
  2. As the purchaser, you can also provide feedback about your experiences in purchasing training.

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• Pre-training questionnaire

  Fill out this questionnaire to help cultural capability trainers decide how they can best suit your training needs.

  How to use this questionnaire

  1. Read the questionnaire in conjunction with the training purchasing checklist.
  2. Print out this page or copy and paste the questions into your own document.
  3. Once you’ve filled out the questionnaire, send it to one or more potential trainers from Black Business Finder.

  If you need help filling out the questionnaire, email cultural.capabilityteam@dsdsatsip.qld.gov.au

  Questions

  For all training

  1. Who will be attending the training?

  For example: administrative officer, field staff, manager, project officer, executives. Be specific as possible, and include the staff member’s position title.

  2. Do any of the attendees identify as Aboriginal or Torres Strait Islander?

  Check by politely asking the attendees. It is their choice to identify or not.

  3. What is the main reason that the participants need to consult with Aboriginal and Torres Strait Islander peoples?

  For example: a government or company policy, government legislation, community engagement process, leadership training.

  4. What locations or regions do the participants work in?

  For example: a specific Aboriginal community, a specific city, Cape York, south-west Queensland.

  For function-based training

  1. What function/s should the training align to?

  1. Basic (foundation) training (pre-requisite for 2. Leadership)
  2. Leadership
  3. Community engagement (pre-requisite for each of the following: 4, 5, 6, 7, 8)
  4. Service delivery
  5. Policy formulation
  6. Program delivery
  7. Research
  8. Community based planning

  For project-based training

  1. What is the team’s main role?

  If possible, you could provide a copy of your team’s work/project plan. This will help the trainer identify areas of your team’s work/project that might have an impact on Aboriginal and Torres Strait Islander peoples.

  2. Has the team had to consult with Aboriginal and Torres Strait Islander peoples before?

  If possible, please provide a few insights around any successes or failures you observed in previous consultations.

  3. Who are the main stakeholders that your team usually works with?

  If relevant, please name any other key stakeholders/projects from government, non-government organisations or industry that impact upon your team’s work.

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• Training needs survey

  The Queensland Government is keen to improve the Aboriginal and Torres Strait Islander cultural capability of all Queensland workers.

  We want to hear from you about the types of cultural capability training you're interested in and will find useful in your work.

  The survey takes around 5–10 minutes to complete.

  Fill out the survey

  Who can do the survey?

  The survey is open to all working age Queenslanders, both in the public and private sectors.

  Why do the survey?

  The Aboriginal and Torres Strait Islander cultural capability training needs survey will help us understand who needs training, and what sort of training is needed. We can then organise training suitable for you.

  And because cultural capability is a learning journey that develops over time, feel free to redo the survey when you feel you need more training.

Cultural capability training, 03 Mar 2022, [https://oss-uat.clients.squiz.net/firstnations/education-training/cultural-capability]

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