Skip links and keyboard navigation

Digital support programs and services

These programs and services aim to help keep you digitally connected through training and support.

Some websites may not be user-friendly for assistive technology.

If you know of a program or service that would be worth adding, let us know by filling out our suggestion form.

Accessible telecoms

Provided by ACCAN

Accessible telecoms is a free service with independent and up to date information on telecommunication products and services for seniors and people with disabilities.

Visit the Accessible telecoms website or contact them for more information.

1800 442 300

Community and neighbourhood centre directory

Provided by Neighbourhood Centres Queensland

Community and neighbourhood centres play a key role in supporting their local community. Some provide digital literacy programs and support.

Search the directory to find your local centre and see what digital support they may offer.

Ask Izzy

Provided by Infoxchange

Find the help you need, now and nearby. Ask Izzy connects people in need with housing, a meal, money help, everyday needs, and more.

Visit the Ask Izzy website to search for support services in your local area.

Computers for students

Provided by Substation33

Substation33 recycles computers and resets them with everything a school student would need. Based in Logan, they service the greater Brisbane area.

Visit the Substation33 website for information, including pricing.

Computer lessons for over 50s

Provided by Brisbane Seniors Online

Brisbane Seniors Online is a not-for-profit volunteer organisation that provides training on computers, tablets and smart phones to seniors in the greater Brisbane area.

Lessons are only available to members of Brisbane Seniors Online, membership costs an annual fee. Visit their website for more information.

Concession discount for Telstra mobile

Provided by Telstra

A mobile discount program for Telstra customers with an eligible concession card.

Visit the Telstra website for details.

Digital Inclusion Program

Provided by LiteHaus

LiteHaus' Digital Inclusion Program helps students and communities in need by providing access to devices.

LiteHaus do not have a direct application process but encourage people to contact them to discuss the program. Visit the LiteHaus website to learn more.

Get Online Week

Provided by Good Things Foundation

Get Online Week is a campaign aimed at closing the digital divide. Between 16 and 22 October 2024, organisations will be running fun digital skills events across Australia.

Visit the Get Online Week website to explore events in your area.

National Relay Service

Provided by National Relay Service

The National Relay Service (NRS) provides a range of call services for those who are d/Deaf or find it hard to hear or speak to hearing people on the phone.

Visit the NRS website to learn more on this free confidential service.

Telstra top up program

Provided by Telstra

Telstra offers those in need of financial assistance with an up to $180 recharge with 70GB of data and unlimited calls and texts to use over 6 months.

Visit the Telstra website to apply or call  and say 'payment assistance'.

The option to call is available Monday to Friday between 8am to 6:30pm (AEST).

13 22 00

Public library directory

Provided by State Library of Queensland

Queensland has a large network of public libraries and Indigenous Knowledge Centres that support local communities.

Search the libraries directory to find your local library and see what digital support services they may offer.

Queenslanders with Disability Network

Provided by Queenslanders with Disability Network

The Queenslanders with Disability Network is an organisation run by and for people with a disability. Their members drive everything they do.

Learn more about the network, including how to join at the Queenslanders with Disability Network website.

1300 363 783

Refurbished devices

Provided by WorkVentures

WorkVentures recycle and refurbish computers and laptops, creating greater access to affordable technology.

Visit the WorkVentures website to view their packages.

Regional Tech Hub

Provided by Regional Tech Hub

The Regional Tech Hub helps people living in rural, regional and remote communities get and stay connected. They offer free and independent advice tailored to your needs.

Visit the Regional Tech Hub website or contact their hotline to learn more.

1300 081 029

School student broadband initiative

Provided by Australian Government

The school student broadband initiative (SSBI) is providing up to 30,000 eligible families with no internet access at home a free national broadband network (NBN) service.

Coordinated through a national referral centre, visit the Anglicare Victoria website for more information.

Telephone allowance

Provided by Services Australia

Services Australia offers a quarterly payment to help eligible recipients with their phone and internet costs.

Visit the Services Australia website.

Digital and You

Provided by State Library of Queensland

State Library of Queensland empowers you to unlock the world of digital through a range of programs and services available at libraries across Queensland.

Visit the State Library of Queensland website to learn more the work they are doing.

Good Things Network

Provided by Good Things Foundation Australia

Community organisations interested in helping people get online safely and confidently can apply to join the Good Things Network

Organisations in the Network get access to funding, professional development and learning materials from the Good Things Foundation.

Visit the Good Things Foundation website to apply.

Pre-paid Community Mobile Plan

Provided by Telstra

Telstra offers customers living in remote communities, 14 days of 25GB data with unlimited calls and texts.

Visit the Telstra website to apply or call.

The option to call is available Monday to Friday between 8am – 6.30pm (AEST)

13 22 00

Would you like to add a community program to this list?

Fill out the suggestion form