Queensland Ombudsman Women's support service

Services

The Ombudsman investigates complaints about the actions and decisions of Queensland public agencies and their staff that may be unlawful, unreasonable, unfair, improperly discriminatory or otherwise wrong. Information on how and when to make a complaint. Access to online processing of forms. Examples of other matters which can be investigated include: Queensland Government departments ?licences and motor vehicle registration ?child protection ?unfair tendering processes ?unreasonable charges ?complaint handling ?access to state provided benefits ?environmental control issues ?allocation of Crown land and water resources ?problems at school ?public housing eligibility ?concerns in prison ?land resumption. Local councils ?rates and charges ?land use, building or licensing decisions ?services such as garbage, road maintenance, drainage, water supply and sewerage ?local government law enforcement ?environmental management Other public agencies ?workers' compensation ?legal aid ?universities and TAFEs ?superannuation. Recommendations to public agencies to correct decisions if required. In almost every case, agencies implement the recommendations. This makes the Queensland Ombudsman an effective mechanism for rectifying the effect of unfair or incorrect decisions.

Category

Advocacy

Website

https://www.ombudsman.qld.gov.au

Contacts

Address
Level 18
53 Albert Street
Suburb
Brisbane
State
QLD
Postcode
4000
Phone
07 3005 7000
Hours
Mon-Fri 9.30am-4pm