Phone us

General enquiries

Call 13 QGOV (13 74 68).

International callers: +61 7 3022 6100 (+10 hours UTC).

If it is an emergency, call Triple Zero (000) or dial 106 if you are using TTY.

Interpreter services

If you need an interpreter, call 1800 512 451.

National Relay Service

If you are d/Deaf, hard of hearing, or have a speech/communication difficulty, contact us through your preferred NRS call channel and ask to call 13 74 68.


Online chat

We’re trialling a new way to help.
Chat live with our customer service team during business hours:

8 am - 5 pm (Monday to Friday)

Subject to change, excludes public holidays

Wait times

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Need help now?

For support any time, call 13 QGOV (13 74 68).


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Other ways to contact us

Submit an online enquiry

Use our enquiry form.

For general enquiries, our response times are estimated at 15 working days.
If you’re looking for a quicker response, call  13 QGOV (13 74 68).