In person
Find your nearest Queensland Government service office.
Call 13 QGOV (13 74 68).
International callers: +61 7 3022 6100 (+10 hours UTC).
If it is an emergency, call Triple Zero (000) or dial 106 if you are using TTY.
If you need an interpreter, call 1800 512 451.
If you are d/Deaf, hard of hearing, or have a speech/communication difficulty, contact us through your preferred NRS call channel and ask to call 13 74 68.
Chat live with our customer service team during business hours.
*Subject to change and not available on public holidays.
We aim to reply in under 5 minutes. During busy periods, the wait time may be longer.
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For support any time, call 13 QGOV (13 74 68).
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Find your nearest Queensland Government service office.
Use our enquiry form.
For general enquiries, our response times are estimated at 15 working days.
If you’re looking for a quicker response, call 13 QGOV (13 74 68).