In person
Find your nearest Queensland Government service office.
Phone
General enquiries
Call 13 QGOV (13 74 68).
International callers: +61 7 3022 6100 (+10 hours UTC).
If it is an emergency, call Triple Zero (000) or dial 106 if you are using TTY.
Interpreter services
If you need an interpreter, call 1800 512 451.
National Relay Service
If you are d/Deaf, hard of hearing, or have a speech/communication difficulty, contact us through your preferred NRS call channel and ask to call 13 74 68.
Online chat
Chat live with our customer service team during business hours.
8 am to 5 pm (Monday to Friday)*
*Subject to change and not available on public holidays.
Wait times
We aim to reply in under 5 minutes. During busy periods, the wait time may be longer.
Please keep this website/browser window open so you will see our response. Thank you for your patience.
Need help now?
For support any time, call 13 QGOV (13 74 68).
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Other ways to contact us
Submit an online enquiry
Use our enquiry form.
For general enquiries, our response times are estimated at 15 working days.
If you’re looking for a quicker response, call 13 QGOV (13 74 68).