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Guide, hearing and assistance dogs

Find out about guide, hearing and assistance dogs, including choosing the right one, certification and the public access test, getting a handler identity card, travelling with your dog, and having access to public places

A woman in a wheelchair is accompanied by an assistance dog. She is in a café with a friend.

Businesses, organisations and transport providers

Information for business owners and managers, organisations and transport providers about the access rights of handlers with their guide, hearing and assistance dogs.

A young man is seated with his guide dog

Handlers

Find out if you are eligible for a guide, hearing or assistance dog as well as handler rights.

A trainee dog is pictured with an L plate on his vest. His trainer is seated behind him

Trainers

Trainers and employee trainers at institutions who certify guide, hearing, or other assistance dogs information.

A young woman in a wheelchair is accompanied by an assistance dog. She is about to board a bus.

Resources

Find resources for businesses, handlers, and trainers. Including details about the legislation and forms that trainers and handlers need to fill out.