Apprentice Connect Australia Provider role and responsibilities
You can't start an apprenticeship or traineeship in Queensland without having an Apprentice Connect Australia Provider (Provider).
First point of call
Once the training contract is registered, the Provider will be your first point of call about the apprenticeship or traineeship for the life of the training contract.
Role
Providers are contracted by the Australian Government to provide free advice and assistance with recruiting, training and retaining apprentices and trainees.
Their role is to:
- advise you about the most suitable apprenticeship/traineeship for you and your employer
- help you choose a training organisation to deliver and assess training
- make sure you and your employer understand your, and other stakeholders', responsibilities
- do most of the paperwork and administrative tasks for setting up, maintaining and completing the apprenticeship or traineeship
- provide a training contract for you and your employer to sign to register your apprenticeship or traineeship
- check your eligibility for government incentives and subsidies
- provide advice and support during the apprenticeship or traineeship.
If you are a school-based apprentice or trainee, they will also make sure your schedule (for school, work and training) has been created.
Find out how to choose a Provider.
More information
- Learn more about the support services standards that your Provider should provide.
- The National Code of Good Practice for Australian Apprenticeships outlines what's expected of you and your employer.