Booking QAS Services: Terms and conditions

1. The initial request for QAS services at special events should be received at least 21 days in advance to guarantee service.
2. Provision of the service is subject to signed acceptance of the QAS terms and conditions that should be received by QAS at least seven days in advance of the special event.
3. Event organisers will cooperate with QAS in the evaluation, planning and deployment of health care resources for the event.
4. The QAS is a community service provider whose first responsibility must always be to the wider community. In circumstances where unforeseen or unusual demands on QAS services necessitate the withdrawal of any agreed services to a special event the QAS will not be responsible for any loss or damages resulting from the withdrawal of that agreed service.
5. For dedicated special events, event organisers will be responsible for QAS expenses associated with:
   • each officer dedicated to the event, actual time attendance at the event and time required to travel to the event (maximum of two hours for each way)
   • each vehicle dedicated to the event, one hour to both prepare the vehicle for the special event and then restore the vehicle ready for operational service delivery
   • a minimum of three hours per event
   • any other direct, out of pocket expense incurred by QAS specific to provision of dedicated services at the special event.
6. For standby attendance at special events, event organisers will be responsible for any direct, out of pocket expense incurred by QAS specific to provision of standby services at the special event.
7. Payment must be made to QAS within 14 days of the invoice date unless alternative payment terms are applied.
8. The QAS may vary the payments terms where it is deemed appropriate.
9. Cancellation of the event must be notified to QAS within 48 hours of the proposed commencement time of QAS resources. Failure to provide such notice may attract a fee of up to 50 percent of the agreed rate for QAS attendance at the event for the first day of the event.

NOTE: Where circumstances require QAS to provide additional resources or remain on site beyond the estimated time of departure, additional costs will be borne by the event organiser/s. Fees are subject to adjustments according to CPI, which take effect from 1 July each year. Quotes given prior to that date for events to be held after 1 July will not reflect the increased fees. Event charges will be those in effect at the time of the event and not the time the quote is issued.