Arthur Gorrie Correctional Centre
To ensure the safety of our correctional centres during the COVID-19 pandemic, visit restrictions are now in place at all Queensland prisons.
Arthur Gorrie Correctional Centre (AGCC) is the current remand centre for south-east Queensland. The function of the remand centre is to hold alleged offenders in custody by court order, while awaiting or attending a criminal trial.
AGCC operations are focused on rehabilitating prisoners by providing offender development programs and support, as well as meaningful activity, including prison industries, to help them develop useful life and work skills to assist with their successful reintegration to the community on release.
To register your fingerprint for biometrics, contact the visits processing officers at AGCC on (07) 3212 0472 to organise a suitable time.
Details
- Security level:
- High security
- Street address:
- 3068 Ipswich Road
Wacol QLD 4076 - Postal address:
- Locked Bag 1300
Archerfield QLD 4108 - General phone:
- (07) 3212 0411
Visiting
Mainstream
Monday, Wednesday and Saturday
- 9-10am and 1-2pm
Thursday
- 1-2pm
Friday and Sunday
- 9-10am
Protection
Tuesday and Thursday
- 9-10am
Friday and Sunday
- 1-2pm
Virtual Mainstream – ½ hour visit times
Monday, Wednesday and Saturday
- 9, 9.30am, 1pm and 1.30pm
Thursday
- 1pm and 1.30pm
Friday and Sunday
- 9am and 9.30am
Virtual Protection – ½ hour visit times
Tuesday and Thursday
- 9am and 9.30am
Friday and Sunday
- 1pm and 1.30pm
Applications to visit (either in person or virtual) must have a Form 27 submitted and approved. The completed forms may be forwarded by mail to the address above or by email to: ARGvisitorscentre@corrections.qld.gov.au
Arrival times:
Visitors must be at the centre 1 hour before their visit.
If you are yet to register in the biometric system at AGCC, you must present valid personal identification when you attend AGCC to complete the process.
Bookings
- Booking phone:
- (07) 3212 0472
- Booking times:
Monday-Friday 8.30am-12pm and 12:30pm-4pm
Saturday and Sundays 8.30am-11:30am and 12:00pm-3:30pm
To book a personal visit, please email your request with three preferences for dates and times to AGCCBookavisit@corrections.qld.gov.au.
If you are unable to email, please phone (07) 3212 0472 where your booking date and time will be taken by a staff member and emailed to the booking email on your behalf.
Bookings must be made one week in advance and can no longer be made for the current week.
Booking requests will be processed in order of date and time received. For bookings received via email, a confirmation email will be sent to the primary person confirming the date/time of the visit booking.
Transport
Prison Transport Group Inc. A free bus service is available for visitors to Arthur Gorrie Correctional Centre for Thursday and Saturday visit sessions. Bookings must be made for this service. For further information regarding the service please contact the Prison Transport Group Inc.
Mobility services can be accommodated if required.
Contact details (for passengers) – Toll Free 1800 334 379 between 10am – 2pm Wednesday to Friday or visit www.prisontransport.com.au
Pickup/ drop off locations – Wacol precinct loop service runs between Wacol train station, Arthur Gorrie Correctional Centre, Brisbane Correctional Centre, Brisbane Woman’s Correctional Centre and Wolston Correctional Centre. Pickup and drop offs occur in a loop of the route.
More information
There are three methods of depositing money into prisoner trust accounts:
Cash deposit at visits processing in person. When attending the visits processing centre, cash may be presented for deposit into a prisoner’s trust account at any centre. Please note cash is unable to be accepted by mail.
Electronic funds transfer (Secure Payment Services). Go to www.secure-payment-services.com.au when applying, you will need the prisoner’s IOMS identification number. If you do not know the IOMS number, you can request this by emailing StatewideOperationsCommunications@Corrections.qld.gov.au. Funds are transferred into the prisoner’s trust account the next business day. For assistance please email uts.au@unilink.com or phone 1800 953 849.
Money orders can be purchased from Australia Post. Please note, Australia Post fees apply. All Money Orders take 9 days to clear into prisoner trust accounts.
Three adults and a reasonable number of children may visit each prisoner.
Only those names submitted when the visit was booked are permitted access to the centre on the visiting day.
Depending on availability, visitors may make more than one visit booking per week to the centre.
Visitors are no longer required to wear a face mask. A visitor may be directed to wear a face mask where they display cold or flu like symptoms. Visiting restrictions remain in place if a visitor is a COVID diagnosed person or COVID close contact.
For more information, including rules and regulations when visiting, see – Visiting a prisoner.
Resource
Maps
3068 Ipswich Road
Wacol Qld 4076
Arthur Gorrie Correctional Centre (AGCC) is the current remand centre for south-east Queensland. The function of the remand centre is to hold alleged offenders in custody by court order, while awaiting or attending a criminal trial.