Helana Jones Centre

Details

Security level:

Low security

Street address:

374 Sandgate Road
Albion QLD 4010

Postal address:

PO Box 30
Albion QLD 4010

General phone:

(07) 3624 8033

Visiting

Saturday

• 10.00am-11.00am

Sunday

• 10.00am-11.00am

Arrival times:

Visitors must arrive at the centre 30 minutes prior to the commencement of the visit session

Bookings

Booking phone:

(07) 3624 8033

Booking times:

Monday-Thursday 1-3pm

Transport

More information

Only approved food and drink items are permitted on visits.

Visitors are to ensure they have appropriate forms of identification to show to centre staff.

Mail box size lockers are provided for the storage of personal items (e.g. mobile phones, wallets).

Visitors are no longer required to wear a face mask. A visitor may be directed to wear a face mask where they display cold or flu like symptoms. Visiting restrictions remain in place if a visitor is a COVID diagnosed person or COVID close contact.

There are three methods of depositing money into prisoner trust accounts:

1. Cash deposit at visits processing in person. When attending the visits processing centre, cash may be presented for deposit into a prisoner’s trust account at any centre. Please note cash is unable to be accepted by mail.

2. Electronic funds transfer (Secure Payment Services). Go to www.secure-payment-services.com.au when applying, you will need the prisoner’s IOMS identification number. If you do not know the IOMS number, you can request this by emailing StatewideOperationsCommunications@Corrections.qld.gov.au. Funds are transferred into the prisoner’s trust account the next business day. For assistance please email uts.au@unilink.com or phone 1800 953 849.

3. Money orders can be purchased from Australia Post. Please note, Australia Post fees apply. All Money Orders take 9 days to clear into prisoner trust accounts.

For more information, including rules and regulations when visiting, see – Visiting a prisoner.

Resource

Visitor factsheet