Lockyer Valley Correctional Centre
Lockyer Valley Correctional Centre (LVCC) is Queensland’s newest prison, opening in September 2025.
Located at Spring Creek, just outside Gatton, it accommodates male mainstream prisoners.
LVCC is a modern, fit-for-purpose facility with an operating model that enhances community safety through prisoner reform. This is achieved by the delivery of intervention, education, vocational training and prisoner re-entry programs to reduce reoffending and promote safer communities resulting in fewer victims of crime.
LVCC is the first facility in Queensland to integrate case management, specialist services and improved dynamic security to support best practice in corrections and offender rehabilitation, with the aim of reducing the rate of return.
Many services and programs are delivered on site, including mental health, primary health, intervention programs, and opportunities to develop skills through vocational education and training.
LVCC is staffed by a variety of professionals including custodial corrections officers, psychologists, occupational therapists and social workers, as well as education and administration officers, trade instructors and cultural liaison officers.
LVCC has also introduced the Incentive and Earned Progression model, which promotes and acknowledges a person’s effort to change. Prisoners have an opportunity to progress through a pathway at LVCC that provides employment opportunities, accommodation progression and access to visits, phone calls, activities, and purchasing of goods commensurate with the community values they demonstrate.
Details
- Security level:
- High security
- Street address:
- Millers Road
Spring Creek QLD 4076 - Postal address:
- Locked Bag 1010
Gatton QLD 4343 - General phone:
- (07) 5466 6500
Visiting
| Session | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|
| 8:30am - 9:30am | Residential | Secure, CBC | Secure, CBC | Residential | Secure, CSSU |
| 10:15am - 11:15am | Transition, Safety Unit | Residential | Residential | Transition | Secure, CBC |
| 12:00pm - 1:00pm | Secure, CBC | Residential | Transition, Safety Unit | Secure, CSSU | Residential |
| 1:45pm - 2:45pm | Secure | Transition | Transition | Residential | Residential |
| 3:30pm - 4:30pm | Residential | Secure | Residential | Secure, CBC | Transition |
Subject to availability, a maximum of four (4) visitors may visit each prisoner.
Only the names submitted when the visit was booked are permitted access to the centre on the visiting day.
Prisoners are permitted one (1) visit per week (either in person or virtual). For more information, including rules and regulations when visiting, see – Visiting a prisoner.
Applications to visit (either in person or virtual) must have a personal visitor application (Form 27) submitted and approved. The completed forms may be sent by mail to the address above or by email to: LVCCVisitsProcessing@corrections.qld.gov.au
Body scanners
If visiting a prisoner at LVCC you will undergo the same scanning processes in place in other Queensland correctional centres in addition to scanning via body scanner technology. The scanners use a very low dose of radiation to create a non-descript image of the person’s body to detect concealed items.
Body scanners are safe and are used in many prisons and airports around the world.
To read more about body scanning at LVCC, see Body scanning visitors
Arrival times:
Visitors must be at the centre 1 hour before their visit.
If you are yet to register in the biometric system at LVCC, you need to arrive at the centre 1 hour before your scheduled visit time and you must present valid personal identification to complete the process.
Bookings
- Booking phone:
- (07) 5466 6500
- Booking email:
- LVCCVisitsProcessing@corrections.qld.gov.au
- Booking instructions:
To book a visit, complete the online Visit Booking Form and submit. The booking window is Saturday - Friday for the following week. Booking requests will be processed in order of date and time received and are not finalised until a confirmation email is sent to the nominated email address; this will have the date, time and visitors attending. A maximum of 4 visitors are able to attend visits, subject to availability, and only visitors listed in the email will be able to attend the session.
If you are unable to complete the form, please phone 07 5466 6500 where your booking will be entered into the online form by a staff member on your behalf.
Form 27 (Application to Visit) can be submitted by mail to the postal address below or via email to LVCCVisitsProcessing@corrections.qld.gov.au and must be accompanied by identification witnessed by a Justice of the Peace (as prescribed on the form). All applications must be renewed every 12 months.
Contact visits are subject to approval following a criminal history check. Adult visitors are subject to non-contact or virtual visits pending this approval. Child visitors are not permitted to attend any in person or virtual visits until full approval has been granted.
Transport
Prison Transport Group Inc. provides a free bus service for visitors to Lockyer Valley Correctional Centre. Bookings must be made for this service. For more information regarding the service please contact the Prison Transport Group Inc.
Visitors MUST be an approved visitor to use this service. Mobility services can be accommodated if required.
Contact details (for passengers) – Call Toll Free 1800 334 379 Wednesday to Friday between 10am and 2pm or visit www.prisontransport.com.au
Pickup/ drop off locations – Pickup/ drop off locations – Roma Street precinct, Ipswich train station, and Lockyer Valley Correctional Centre.
More information
Phone calls
Prisoners at LVCC will receive a prison-issued tablet. They will be able to make phone calls using this tablet. The number of phone calls they can make is dependent on their level within the Incentive and Earned Progression model.
Phone calls can be made between 6am and 8pm. Before you can receive a phone call, friends, family or support network will need to register your name and number. Staff at LVCC can help them do this.
Depositing funds into prisoner trust accounts
The preferred method for family and friends to send money to a prisoner is via Secure Payment Services (SPS) which is an electronic money transfer service. Money orders are also accepted.
To set up SPS, go to www.secure-payment-services.com.au
When applying, you will need the prisoner’s IOMS identification number. If you do not know the IOMS number, you can request this by emailing StatewideOperationsCommunications@Corrections.qld.gov.au
Funds are transferred into the prisoner’s trust account the next business day. For assistance, please email uts.au@unilink.com or phone 1800 953 849.
Money orders can be purchased from Australia Post. Please note, Australia Post fees apply. All Money Orders take 9 days to clear into prisoner trust accounts.
Resource
Maps
Millers Road
Spring Creek Qld 4076
Lockyer Valley Correctional Centre (LVCC) is Queensland’s newest prison, opening in September 2025. Located at Spring Creek, just outside Gatton, it accommodates male mainstream prisoners. LVCC is a modern, fit-for-purpose facility with an operating model that enhances community safety through prisoner reform. This is achieved by the delivery of intervention, education, vocational training and prisoner re-entry programs to reduce reoffending and promote safer communities resulting in fewer victims of crime. LVCC is the first facility in Queensland to integrate case management, specialist services and improved dynamic security to support best practice in corrections and offender rehabilitation, with the aim of reducing the rate of return. Many services and programs are delivered on site, including mental health, primary health, intervention programs, and opportunities to develop skills through vocational education and training. LVCC is staffed by a variety of professionals including custodial corrections officers, psychologists, occupational therapists and social workers, as well as education and administration officers, trade instructors and cultural liaison officers. LVCC has also introduced the Incentive and Earned Progression model, which promotes and acknowledges a person’s effort to change. Prisoners have an opportunity to progress through a pathway at LVCC that provides employment opportunities, accommodation progression and access to visits, phone calls, activities, and purchasing of goods commensurate with the community values they demonstrate.