My e-notices and e-reminders
You can sign up for our e-notice and e-reminder service to receive email notices and reminders for licensing, registration and vehicle services.
e-notices
When you sign up to receive your notices electronically, the following notices (if applicable) will be sent to you by email, instead of by postal mail:
| Notice type | When it's sent |
|---|---|
| Driver licence renewal notice | Approximately 6 weeks prior to renewal |
| Vehicle registration renewal notice1 | Approximately 6 weeks prior to renewal Approximately 4 weeks prior to renewal for 1-month registrations |
| Queensland regulated ship renewal notice | Approximately 6 weeks prior to renewal |
| Trailer registration renewal notice1 | Approximately 6 weeks prior to renewal |
| Overdue registration fees final notice2 | Approximately 21 days after the expiry date of the registration |
| Vehicle registration certificate3 | Within 2 business days of request |
| Trailer registration certificate3 | Within 2 business days of request |
| Vessel registration certificate3 | Within 2 business days of request |
| Conditional registration certificate3 | Within 2 business days of request |
| Drink driving education program notices4 | Plan.Drive.Survive. Foundations |
| Alcohol Ignition Interlock Program notices5 | Interlock Program Notice Interlock Program Reminder Notice Start of Performance Period Performance Period Restart Interlock Data Upload Request Interlock Program Completion |
1 Does not include notices for vehicles that are on a common due date or seasonal registrations
2 Does not include boat or inspectable vehicle overdue notices
3 If you require a certificate immediately you can attend your nearest transport and motoring service centre.
4 Drink driving education program notices are only sent if a course is required to be completed.
5Performance Period Restart notices are only sent if alcohol is detected on your interlock or a permanent lockout occurs (due to a missed scheduled service) within the Performance Period.
Alcohol Ignition Interlock Reminder Notices are not sent if the court conviction is recorded within 4 months of the driving disqualification end date.
e-reminders
When you opt in to receive reminders electronically, the following reminders (if applicable) will be sent to you by email:
| Reminder type | When it's sent |
|---|---|
| Registration renewal | 3 days prior to registration expiry date |
| Registration renewal | The day registration is due to expire |
| Expired registration | 7 days after registration expiry date |
| Certificate of inspection (COI) due | 7 days prior to the COI or extension of time expiry date |
| Driver licence renewal | 3 days prior to licence expiry date |
| Industry authority approval6 7 | When your industry authority application is approved |
| Industry authority renewal reminders6 | 3 days prior to authorisation expiry date |
| Demerit points enforcement notice | 3 days prior to notice choice date |
| Infringement notice payment due | 5 days prior to infringement due date |
| Vehicle inspection booking | 5 days prior to booking date |
6 Industry authorities include:
- Driver authorisation renewal reminder for:
- booked hire/taxi
- general
- Dangerous goods driver licence renewal reminder
- Driver trainer accreditation renewal reminder
- Driver/Rider trainer accreditation renewal reminder
- Pilot vehicle driver accreditation renewal reminder
- Escort vehicle driver accreditation renewal reminder
- Tow truck driver certificate renewal reminder
- Tow truck assistant certificate renewal reminder
- Traffic controller accreditation renewal reminder
7 Includes the interim industry authority that can be printed and used as evidence that you are authorised to perform the role until your industry authority card arrives in the mail.
Viewing your e-notice and e-reminder history
You can use My history to see a list of the e-notices and e-reminders we’ve sent you.
Once you’ve logged in, choose the e-notice and e-reminder history option from the list.
You can also view or email a copy of documents that were attached to e-notices that you received, such as registration renewal notices.
Not receiving your e-notices and e-reminders?
Find out reasons why an email may not reach you and the steps you can take to resolve them.
If we are notified that an e-notice could not be delivered (email bounced), we will:
- send a copy of the notice to your postal address
- send you an SMS to advise of the bounced email (if you have a valid mobile number recorded with us).