Flood assistance and recovery
Community Recovery Hotline
Call the Community Recovery Hotline on 1800 173 349 for information about financial help and support services to help you recover if you're affected by a disaster.
For individuals impacted by flood
If you have been impacted by a flood event, you may be eligible to access financial assistance and grants. To find out more phone the Community Recovery Hotline on 1800 173 349 or apply online.
Community recovery hubs and support services
Find Community Recovery Hub locations, and contact details of key community support services available in your area, and translated fact sheets.
Housing and accommodation
Find out what help is available if you've had to leave your home due to flood, including finding temporary accommodation, applying for financial assistance, repairing your home, and advice from the Residential Tenancies Authority (RTA) for tenants and property managers.
For business impacted by flood
Queensland businesses impacted by flood events may be eligible for low interest loans and grants to help them recover. Find out more and apply online.
For non-profit organisations impacted by flood
Queensland non-profit organisations impacted during disaster events may be eligible for low interest loans and grants to help them recover. Find out more and apply online.
For primary producers impacted by flood
Queensland primary producers impacted during disaster events may be eligible for low interest loans and grants to help them recover. Find out more and apply online.
Returning home and physical and mental health
Advice about returning home and cleaning up after flood. Information about mould, bacterial infections, floodwater contamination, food and drinking water, mosquitoes and black flies, medicines and poison disposal, and asbestos. Find out about community support services, mental health support and services, managing stress after a disaster, family relationships after a disaster, and resources for families after a disaster.
How you can help
There are many ways you can help following a flood. Find out how to donate to registered charities trained to respond to the needs of impacted communities. Learn how GIVIT helps to coordinate donations of goods and services, and corporate donations. Find out about volunteering after a disaster, and other ways to help charities.
Local government disaster dashboards
Find local flood information including evacuation centres; river heights; road conditions and closures; power and phone outages; and useful contacts.
Proof of identity
Find out what documents you can use to provide proof of identity when applying for personal financial grants following a natural disaster.
Flood resilient homes and rebuilding
Information about returning home and home repairs after a storm, flood or cyclone. Contacts to reconnect electricity and water. Find out how to replace important documents destroyed during a disaster.
