Family support and healing
These services provide culturally safe family support and healing for Aboriginal and Torres Strait Islander peoples in Queensland.
Aboriginal and Torres Strait Islander Family Wellbeing Services
These services make it easier for Aboriginal and Torres Strait Islander families in communities across Queensland to access support to improve your social, emotional, physical and spiritual wellbeing.
Find out where you can access the service and phone the location nearest to you to receive support.
Family and Child Connect
Family and Child Connect is a local, community-based service that helps families to care for and protect your children at home, by connecting you to the right services at the right time. Parents can seek support through the service to develop parenting skills and manage their child’s behaviour, build better relationships between family members, improve budgeting and managing money, manage addiction problems, and access housing. The service can also link families to more intensive support services that help families stay together.
Find out how to make contact or refer a family or child to your local Family and Child Connect Service or phone 13FAMILY (13 32 64) to be referred to your closest office.
Family Participation Program
The Family Participation Program supports Aboriginal and Torres Strait Islander families to participate in child protection decision-making. The focus of the program is Aboriginal and Torres Strait Islander families with children and young people under the age of 18 years.
Lifeline
Lifeline is a national charity providing all Australians experiencing a personal crisis with access to crisis support and suicide prevention services.
Phone 13 11 14 (24 hours a day, 7 days a week).
Link-Up Queensland
Link-Up Queensland provides support to reunite you with your people and country where contact has been lost due to forced removal, fostering, adoption or institutionalisation.
Phone 1800 200 855 (free call) to talk to someone or visit the Link-Up Queensland website for more information.
Medicare’s Aboriginal and Torres Strait Islander Access Line
Find out how to get started with Medicare, how to get help with the cost of medicine and what’s available through our Indigenous Access Program.
Visit the Medicare website to find out more.
Parentline
Parentline offers confidential phone and WebChat counselling and support for parents and carers of children in Queensland and the Northern Territory.
Phone 1300 301 300 (from 8am to 10pm, 7 days a week) or visit the Parentline website for more information.
Relationships Australia
Relationships Australia can provide you with support relevant to your language and culture for relationship counselling, family counselling, mediation when separating, and personal counselling.
Phone 1300 364 277 (Monday to Friday, 8am to 8pm and Saturday from 10am to 4pm) or visit the Relationships Australia website for more information.
13YARN
13YARN (13 92 76) is a national crisis support line for mob who are feeling overwhelmed or having difficulty coping. We offer confidential, one-on-one yarning with Lifeline-trained Aboriginal and Torres Strait Islander crisis supporters.
Phone 13 92 76 (24 hours/7 days) or visit the 13YARN website for more information.
More information
- Our Way: A generational strategy for Aboriginal and Torres Strait Islander children and families 2017-2037 was developed to improve the safety and wellbeing of Aboriginal and Torres Strait Islander children, aimed also at ending their over-representation in the child protection system. It is supported by Changing Tracks: An action plan for Aboriginal and Torres Strait Islander children and families 2017-2019.
- The Supporting Families Changing Futures reform program focuses on delivering the right services at the right time to support families and keep children safe.
- The Queensland Aboriginal and Torres Strait Islander Child Protection Peak promotes and advocates the rights, safety and wellbeing of Aboriginal and Torres Strait Islander children, young people and their families.
- Family Matters is Australia’s national campaign to ensure Aboriginal and Torres Strait Islander children and young people grow up safe and cared for surrounded by their family, community and culture.