Communication aids

Communication aids are assistive technology that help people who cannot speak. They can either replace speech or help with speech that is not easy for others to understand.

The Medical Aids Subsidy Scheme (MASS) offers a subsidy for:

artificial larynges
speech generating devices
iPad with AAC and communication software
voice amplification devices.

You will be provided with the basic accessories needed to use these communication aids.

Eligibility

To apply for assistance under MASS, you must:

be a permanent resident of Queensland
have a permanent or stable condition or disability
hold a pensioner concession card, health care card or Queensland Government Seniors Card.

You need to be assessed by a speech pathologist. They will work with you to assess your eligibility and communication needs, and trial appropriate devices before you apply.

If you require specialised wheelchair or switch mounting systems, or specialised switches/accessing devices, you must also be assessed by an occupational therapist.

Subsidy amounts and criteria

The subsidy amount varies according to the item needed. If your item costs more than the subsidy amount, you will need to pay the extra cost directly to the supplier.

The criteria and available funding are listed in the:

How to apply

Your clinician will work with you to review your needs and help you in choosing the most appropriate communication aid. They will arrange trials of the communication aid so you can try it first, to see if it suits your needs. Once you have chosen the communication aid, your clinician will complete an application through MASS-eApply (online applications) on your behalf.

More information

Contact MASS if you have any questions about applying for communications aids.

Find out more about looking after your aids and equipment.

Last updated:: 9 October 2025