Car parking in multi-unit complexes

Information for public housing tenants

Not all public housing complexes in the state have designated parking spaces for each unit due to the varying sizes of the multi-unit complexes. As a result, parking spaces are shared on a park-first basis.

General parking facilities

Car parking in multi-unit complexes is provided for:

• tenants and household members
• visitors (where there is designated signed visitor parking spaces)
• formal and informal support workers supporting a tenant or household member
• emergency services
• contractors undertaking maintenance in the complex.

Allocated visitor parking

Many public housing multi-unit complexes don’t provide designated parking spaces for visitors. Where visitor parking is available, it will be clearly marked. If no visitor parking is available, visitors must park outside the complex boundary (i.e. on the street).

Support workers

Support workers (both informal and formal) play an important role in assisting tenants and household members with daily living activities. In cases where the support worker is providing in home support, they should use off-street parking if no designated visitor parking is available. If the support worker is assisting a tenant or household member into the community, they may use any available communal parking to safely assist their customer to the vehicle.

Individual allocation of parking

You may request exclusive allocation of a parking space, however, parking spaces will only be allocated in exceptional circumstances. Please contact your Housing Service Centre to discuss this further and for advice on how to apply. Allocated spaces may be reviewed at any time to consider the ongoing needs of all tenants and their household members.

Disputes about car parking

If there are more residents with cars than available spaces, we encourage tenants to share the spaces reasonably and fairly.

We typically don’t mediate disputes regarding parking arrangements.

We don’t tolerate behaviours that breach the tenancy agreement, such as verbal abuse or property damage.

To report such behaviour, please contact your Housing Service Centre.

Unauthorised use of car park

If you suspect someone who is not a resident, visitor or support worker is using a parking space, please contact your Housing Service Centre.