If your certificates have been lost, damaged or destroyed in a declared disaster area, you can apply to have your Queensland certificates replaced if you:
live in the affected area and have been impacted
have had the certificate before.
We provide free replacement certificates to eligible customers for up to 3 months after the date of a declared disaster.
There have not been any recent declared disaster areas.
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For assistance with:
a life threatening situation phone 000 (triple zero) immediately.
non-life threatening situations—such as help with a damaged roof, rising flood water, or storm damage—phone the SES on 132 500.
information and support phone the Community Recovery Hotline on 1800 173 349.
Other document replacement services may be free to people who live in a declared disaster area.
