Disaster recovery replacement certificates

If your certificates have been lost, damaged or destroyed in a declared disaster area, you can apply to have your Queensland certificates replaced if you:

  • live in the affected area and have been impacted
  • have had the certificate before.

We provide free replacement certificates to eligible customers for up to 3 months after the date of a declared disaster.

If you have had certificates from another Australian state or territory which have been lost or damaged in a Queensland declared disaster area, they may also be replaced through this application process with us. This only applies for certificates needing to be replaced due to a disaster which has occurred in Queensland, it does not apply for a normal certificate application.

If your application is approved, we will send you replacement certificates for free.

Request replacement certificates

Fill in the details below to request replacement certificates, and a registry officer will contact you.

  1. Location of disaster area
    1. The declared location is the: *
    2. * (If you chose 'North and Far North Tropical Low 2025' above)

      Tick your local government area.

  1. Your contact details Your current name
    1. Your current postal address If you don’t have an address that certificates can be posted to, enter n/a. We will contact you.
    2. Your home address at the time of the disaster Your home details At the time of the disaster.
  2. Order details

      Completing your order


      Proof of ID documents must be submitted by email, post or in person with your completed application. Have your documents certified by a Justice of the Peace or another authorised person, if submitting by email or post.
    1. How will you submit your application and proof of ID? * View the proof of ID you will need to provide

      By email:

  3. Type of certificate(s) *
    We can only replace a certificate if you have had one before.
    1. What type of certificate(s) do you need to replace for yourself?
  4. Your birth certificate details
    These are the details that are on your birth certificate.
    1. Place of birth or adoption
      1. Your registered name
      2. If you don't have a family name and only use the name above, enter n/a.
    2. If the sex shown on your current ID is different to the sex on your birth certificate, you must provide evidence showing how you updated your sex on your ID.
    3. Your mother or registered parent's details
    4. These are your mother or parent's details that are on your birth certificate.
      1. If your mother or parent doesn't have a family name and only uses the name above, enter n/a.
      2. This is your mother or parent's family name at the time of their birth. If the same as their current name enter it again.
      Your father or registered parent's details
      These are your father or parent's details that are on your birth certificate.
      1. If your father or parent doesn't have a family name and only uses the name above, enter n/a.
      2. This is your father or parent's family name at the time of their birth. If the same as their current name enter it again.
  5. Your change of name details
  6. Your marriage or civil partnership details
    1. Place of marriage or civil partnership
      1. Partner 1's name
      2. This is the family name before marriage or civil partnership.
      3. Partner 2's name
      4. This is the family name before marriage or civil partnership.
  7. Do you need to replace birth certificates (with sex) for your children? *
  8. Child 1 birth certificate details
    These are the details that are on your child’s birth certificate.
    1. Place of birth or adoption
      1. Your child's registered name
      2. If your child doesn't have a family name and only uses the name above, enter n/a.
  9. Child 2 birth certificate details
    These are the details that are on your child’s birth certificate.
    1. Place of birth or adoption
      1. Your child's registered name
      2. If your child doesn't have a family name and only uses the name above, enter n/a.
  10. Child 3 birth certificate details
    These are the details that are on your child’s birth certificate.
    1. Place of birth or adoption
      1. Your child's registered name
      2. If your child doesn't have a family name and only uses the name above, enter n/a.
      If you have more than three children who need replacement certificates, please provide their details on a separate sheet attached to your application.
  11. Before I complete my application *
  12. Remember

    You will need to submit your application and proof of ID documents by email, post or in person to finalise your request.

  13. Privacy notice
    The Department of Justice is collecting your personal information for the purpose of processing your certificate request under the Births, Deaths and Marriages Registration Act 2023. The information on this form may be provided to law enforcement agencies and to government and non-government agencies for verification of the data. Access to this information or a certificate may be granted to any person who has adequate reason to obtain it, or who meets the requirements of the access policy.