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Conciliation application

You can complete an application for conciliation with us on this page. But first, we cover some extra information you should know.

Before you apply

Before you start the form below, make sure you understand the following information about conciliation. You can read more about these requirements in our practice directions.

Even after you have lodged an application with our office, you can still try to reach an agreement with the other party. You can withdraw your application at any time by telling us in writing.

Fees

It will cost you money to apply and fees are generally not refundable.

Your application will not be referred to a conciliator until the application fee has been paid, or a fee waiver application has been approved.

Authority to lodge

If you are applying on behalf of the body corporate or committee, you must prove you have the authority to do so. You can be authorised by committee resolution or at a general meeting. You must give us a full copy of the minutes that include the authorisation.

We must have this document before we can progress this type of application.

Legal requirements

Your application must meet strict legal requirements to progress. Your application will be assigned to a dispute resolution coordinator who may ask you to:

  • provide more information or clarification
  • make amendments
  • resubmit all or part of your application if it does not meet requirements.

Dispute resolution coordinators can’t give you legal assistance or tell you how to word your application.

Timeframes

How quickly a matter progresses depends on many factors. As a guide, 75% of conciliation applications in 2023 were resolved within 9 weeks of lodging.

Common issues that cause lengthy delays include:

  • seeking multiple outcomes where the legal basis is not clear (i.e. not explaining why you believe body corporate law entitles you to the outcomes you are seeking)
  • providing a large amount of attachments without clear relevance, indexing or referencing
  • not providing evidence of attempts at self resolution.

Completing the application

Your application must meet certain legislative requirements. To help you complete the form correctly, you will be prompted along the way.

There are limitations on the parties to a dispute. You must also have attempted self resolution before lodging your application.

This form will take approximately 20 minutes to complete. You can’t save this form to complete later—you must fill it out completely before you exit this screen.

You will need

To complete this form you must have all the necessary information including the:

  • registered name of your body corporate
  • community titles scheme (CTS) number
  • regulation module that applies to your body corporate.

If you do not have this information, contact Titles Queensland on 07 3497 3479 before you start this form.

You will also need to provide the name and contact details of your body corporate secretary and body corporate manager (if you have one). You can find this information on the minutes of your most recent annual general meeting (AGM). Otherwise, access your body corporate records to find the information.

After completing the form

When you complete the online form, it will generate a PDF application form with the information you provided. You must then:

Help with applying

If you have difficulty completing this form, you can call the BCCM Information Service on (freecall) 1800 060 119.

The information service can give you general information about the legislation and application requirements. They cannot complete the form for you or provide you with specific wording.

  1. Your application
    1. Who are you applying as? Who you apply as will restrict who you can lodge the application against. View combinations of parties. Do not change these combinations. These are the only combinations allowed under the law. *
  2. (If you chose ‘Applicant - Body corporate’ above)
    1. Who are you lodging this application against? * Who you can lodge this application against is determined by who you are applying as. Do not change these combinations. These are the only combinations allowed under the law.
  3. (If you chose ‘Applicant - Committee member’ above)
    1. Who are you lodging this application against? * Who you can lodge this application against is determined by who you are applying as. Do not change these combinations. These are the only combinations allowed under the law.
  4. (If you chose ‘Applicant - Owner’ above)
    1. Who are you lodging this application against? * Who you can lodge this application against is determined by who you are applying as. Do not change these combinations. These are the only combinations allowed under the law.
  5. (If you chose ‘Applicant - Occupier’ above)
    1. Who are you lodging this application against? * Who you can lodge this application against is determined by who you are applying as. Do not change these combinations. These are the only combinations allowed under the law.
  6. (If you chose ‘Applicant - Body corporate manager’ above)
    1. Who are you lodging this application against? * Who you can lodge this application against is determined by who you are applying as. Do not change these combinations. These are the only combinations allowed under the law.
  7. (If you chose ‘Applicant - The committee’ above)
    1. Who are you lodging this application against? * Who you can lodge this application against is determined by who you are applying as. Do not change these combinations. These are the only combinations allowed under the law.
  8. (If you chose ‘Applicant - Letting agent’ above)
    1. Who are you lodging this application against? * Who you can lodge this application against is determined by who you are applying as. Do not change these combinations. These are the only combinations allowed under the law.
  9. (If you chose ‘Applicant - Service contractor’ above)
    1. Who are you lodging this application against? * Who you can lodge this application against is determined by who you are applying as. Do not change these combinations. These are the only combinations allowed under the law.
  10. (If you chose ‘Applicant - Caretaking service contractor’ above)
    1. Who are you lodging this application against? * Who you can lodge this application against is determined by who you are applying as. Do not change these combinations. These are the only combinations allowed under the law.
  11. Dispute information
      1. Self resolution
      2. Outcome sought
      3. Background
  12. Body corporate / scheme information
    4. Physical address of the scheme
  13. Secretary's information
    1. Do you have the name and contact details of the body corporate secretary? * This is the person (individual) elected at your last annual general meeting.
    2. (If you chose ‘Yes’ above)
      2. Address
  14. Body corporate manager's information
    1. Do you have the name and contact details of the body corporate manager? * Note: A body corporate manager is a person / company engaged by your body corporate to supply administrative services only. It is not compulsory to have one and you may not. If not, tick no.
    2. (If you chose ‘Yes’ above)
      2. Address
  15. Respondent's information
    1. Insert the main respondent’s information here. If there is more than one respondent, you can list them on a separate document and attach it to your completed form.
    3. Address for service
  16. Applicant's information
    1. Insert the main applicant’s information here. If there is more than one applicant you can list them on a separate document and attach it to your completed form.
    3. Address
  17. Affected people
    1. Are there any other people who will be affected by this application? *
  18. Authority
    1. Are you the applicant? *
      2. Your relationship to the applicant is *
      3. (If you chose 'Committee member' above)

        Attach minutes of committee or body corporate decision.

      4. (If you chose 'Company director' above)

        Attach document stating directorship from ASIC or on company letterhead.

      5. (If you chose 'other' above)

        Attach authority.

  19. Acknowledgement

    Sections 297 and 298 of the Body Corporate and Community Management Act 1997 state that it is an offence for a person to supply false or misleading information or documents in relation to an application.

    1. *
Last updated:
24 October 2024
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