Avoid using unfair business practices against consumers

Fuel price reporting trial

If you are a fuel retailer in Queensland who offers fuel for sale to the public, you must report your fuel prices, and any changes to those prices, as part of a 2-year trial that started on 3 December 2018.

The information is then published for consumers via various fuel price websites and apps.

Under the Fair Trading (Fuel Price Reporting) Regulation 2018, you must report fuel price information within 30 minutes of the change at the bowser.

Learn how to report your fuel prices.

Enforcement action, including fines, may apply if you do not meet fuel price reporting requirements.

Businesses whose primary activity is hiring, leasing or selling motor vehicles are excluded from the fuel price reporting obligations.

Office of Fair Trading

Go back to Office of Fair Trading home.

Avoiding unfair business practices guide

Businesses can download and read the Avoiding unfair business practices guide to understand Australian Consumer Law (ACL) and how to comply. You can also order a hard copy.

Note: From 1 July 2021, the threshold for the definition of ‘consumer’ increased to include purchases up to $100,000.

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Last updated:
19 September 2025