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The Queensland Government is in a caretaker period until after the state election. Minimal updates will be made to this site until after the election results are declared.

Claim for financial loss

When you can claim

People who have lost money due to the conduct of a property agent, motor dealer, debt collector or auctioneer can find out if they can make a claim for financial loss.

Make a claim

Find out how to make a claim for financial loss, including the time limit that applies and how to seek extensions.

Deciding your claim

Find out how your claim for financial loss is decided by the Office of Fair Trading or QCAT and what happens when a decision is made.

Review a decision

People who have made a claim for financial loss and are unhappy with our decision can have the decision reviewed by the Queensland Civil and Administrative Tribunal.