Queensland learner logbook app

The Queensland learner logbook app is a paperless way to record trips, send them to your supervisor for approval and submit your completed logbook to the Department of Transport and Main Roads for final assessment.

Make sure you submit your logbook at least 12 business days before your driving test. You can't take your test until we have approved your logbook.

Getting the app

You can download the Queensland Learner Logbook app free from the App Store or Google Play. If you can't find the app, try upgrading your device's operating system or using a newer device.

Download the app to your own device or to a trusted device that you can regularly access. If someone else will be using the device, log out so that no one else can see or change your trip data.

Help getting the app

If you log in on a new device with your email address and password, all of your synced data will be transferred automatically.

You can check the Summary screen to see when your data was last synced—before changing devices, it's a good idea to manually sync your data by tapping the sync Sync icon - a cloud with an up arrow inside icon to make sure that any recent trips, vehicles and supervisors are included.

Any trips, vehicles or supervisors that were deleted won't be transferred across. If you need them on the new device, you will have to create them again.

Back to top

Need help getting the app?


Log in or register

If you've used the app before you can log in with your email address and password or use the Forgot Password? link.

  1. Tap the Forgot your password? link on the login page.
    Screenshot of the login page with the Forgot your password link highlighted

  2. Enter your email address and tap Request code.
    Request code button highlighted
  3. Copy the reset code from the email we send you.
    Email with code used to reset password
  4. Enter the reset code from the email and choose a new password, then tap Change.
    Entering the password reset code from the email
  5. If the code matches and your new password meets the requirements you will get a Success message. You can now log in with your new password.
    Success message received after entering a new password

  1. Tap the Forgot your password? link on the login page.
    Login screen with 'Forgot your password?' link highlighted

  2. Enter your email address and tap Request code.
    Screen to request a code for a password reset
  3. Copy the reset code from the email we send you.
    email with a code to reset password
  4. Enter the reset code from the email and choose a new password, then tap Change.
    Screen with a code to enter from email to reset password
  5. If the code matches and your new password meets the requirements you will get a Success message. You can now log in with your new password.
    Success message shown after resetting password successfully

If you haven't used the app before, you'll need to register to use it.

How to register

When you register you'll need to:

  • read and agree to the terms and conditions
  • enter your email address—choose one that you'll have access to for the whole time you use the app. Avoid using school or work-based emails if possible, and don't use shared email accounts that other people can access
  • choose a password
  • enter the validation code that gets sent to your email address.

Enter personal details

You will need to provide your:

  • name, as shown on your learner licence (don't use a nickname)
  • date of birth (you must be at least 16 to use the app)
  • learner licence number
  • mobile number.

Once you've provided these details, you'll see a tutorial and be able to use the app.

Help registering and logging in

When you register, we will send a validation code to the email address you provided to confirm that you have access to it. If it doesn't come through in a few minutes, check your junk or spam folders and make sure you entered your email address correctly.

The validation code will be valid for 7 days—if you try to use it after this, it won't work. You can start the registration process again to get a new code.

Check that:

  • you've entered the email address correctly
  • the email address you've entered is the one you used to register when you downloaded the app
  • you have fully completed registration with the app. Check your email account for an email with the subject Welcome to the Queensland Learner Logbook App. If you haven't completed registration you will need to start again.

Back to top

Need help registering or logging in?


Using the app

When your device is connected to the internet, any changes you make in the app will be synced to our servers and saved securely. If you're offline, you can still use your logbook—the changes will be synced the next time you're connected to the internet with the app open.

If you've taken a trip while your device is offline, approval emails won't be sent to your supervisor until your app's data has been synced to our servers.

The app has 6 sections:

You can access these sections using the menu icon in the top left corner of the app.

summary icon

Back to top

Need help using the app?


Summary

When you open the app, the first screen you'll see is the Summary screen.

The screen shows the:

  • driving hours for trips that have been approved by your supervisor, both as a total and broken down into day and night hours
  • number of trips you've logged in the app
  • number of trips that you've submitted but have not been approved by your supervisor
  • number of supervisors and vehicles you've added to the app
  • last time your data was synced.

You can add a new trip, vehicle or supervisor to the app by tapping the plus Plus icon icon at the top right of the screen or the green plus button at the bottom right of the screen.

Data syncing

Syncing happens when:

  • you perform certain activities in the app, such as adding a trip
    and
  • you are connected to the internet.

You can also tap the sync Sync icon - a cloud with an up arrow inside icon in the top right corner to manually sync your data.

Back to top

Need help with the summary screen?


Supervisors

You will need to enter details for at least 1 supervisor before you can add a trip.

After you record a trip, your supervisor will be sent an email with the trip details, either immediately or the next time your app is connected to the internet. If the supervisor approves the trip, it will be added to your driving hours.

Add a supervisor

You can add a supervisor by tapping the plus sign on the Summary screen or the Supervisor screen.

To add a supervisor, you will need their:

  • first and last name
  • driver licence number
  • email address (this must be different to the learner driver's email address)
  • phone number.

You will also need to indicate whether they are a driver trainer.

Once you've added a supervisor, you can tap the star next to their name to set them as a favourite—this means they will be selected automatically when you create a new trip.

Driver trainers

If you take a trip with a driver trainer, you'll get 3 hours towards your total for every hour of your trip. You can do this for up to 10 hours to get 30 hours towards your total. If you take a trip with a driver trainer at night, you can choose either to have the trip count as triple hours or as night hours, not both.

When you add a driver trainer as a supervisor, make sure to tap the Is this supervisor a driver trainer? toggle and enter the name of their driving school. The app will automatically add the extra time for trips with this supervisor until you've reached the limit.

Update or delete a supervisor

If you need to make changes to supervisor details, go to the Supervisors section of the menu. Your supervisor will need to approve any trips that were completed under the old details again.

You can also delete a supervisor, but only if they're not part of an approved trip.

In this section:

Add a supervisor

  1. Tap the plus button on the Summary screen and choose Add supervisor.
    Add screen with the Add supervisor option highlighted
  2. Enter your supervisor's First name and Last name, and give them a nickname to make it easier to choose them from the Trips screen. If the supervisor is a driver trainer, tap the toggle and enter the name of their driving school.

    Add supervisor screen - add name and driver trainer details
  3. Add your supervisor's licence number and the state that issued their licence.

    Add supervisor screen - add licence number and state of issue
  4. Add an email address and phone number for your supervisor then tap the Add supervisor button.

    Add supervisor screen - enter the supervisor's email address and phone number

Your supervisor will get an email with instructions on how to approve and reject trips.

When you add a new trip, you can choose the supervisor you added by tapping the nickname you gave them.
Add trip screen with the supervisor field highlighted

Update a supervisor

  1. Tap the menu Menu icon - 3 horizontal lines icon in the top left corner of the app and choose the Supervisors option.
    Menu with the supervisors item highlighted
  2. Tap the name of the supervisor you want to edit.

    List of supervisors
    Update any details as needed on your supervisor's name, licence details or contact details. When you've finished on each screen, tap the Next step button to progress to the next one.
  3. When you have reached the final screen, tap the Update Supervisor button to save your changes.
    Update supervisor screen with the Update supervisor button highlighted

Delete a supervisor

  1. To delete a supervisor, tap the menu Menu icon - 3 horizontal lines icon in the top left corner of the app and choose the Supervisors option.
  2. Menu with the supervisors item highlighted

  3. Swipe left on the name of the supervisor that you want to delete, and tap the Delete button that appears.
    Delete button on the supervisor screen
  4. If you answer ‘Yes’ to the confirmation dialog box, your supervisor will be deleted.

Note: if you try to delete a supervisor that you have added to a trip, you will receive an error message. You won’t be able to delete the supervisor unless you delete the trip first.
Error message shown when deleting a supervisor that has been used for a trip

If you don’t see a delete button

If you don’t see a Delete button when you swipe left on a supervisor, you’re using an older version of the app. To delete a supervisor, tap the icon at the end of the entry and choose the Delete supervisor option)

A screen that allows you to edit or delete a supervisor

In this section:

Add a supervisor

  1. Tap the plus icon on the Summary screen and choose Add supervisor.
    Summary menu with Add supervisor option highlighted
  2. Enter your supervisor's First name and Last name, and give them a nickname to make it easier to choose them from the Trips screen. If the supervisor is a driver trainer, tap the toggle and enter the name of their driving school.
    First screen of Add supervisor process - add name
  3. Add your supervisor's licence number and the state that issued their licence.
    Second screen of Add supervisor process - add licence details
  4. Add an email address and phone number for your supervisor then tap the Add supervisor button.
    Third screen of Add supervisor process - add contact details

Your supervisor will get an email with instructions on how to approve and reject trips.

When you add a new trip, you can choose the supervisor you added by tapping the nickname you gave them.
Trip screen with the supervisor section highlighted

Update a supervisor

  1. Tap the menu Menu icon - 3 horizontal lines icon in the top left corner of the app and choose the Supervisors option.
    App menu with Supervisors section highlighted
  2. Tap the supervisor you want to edit.
    List of supervisors
  3. To update a supervisor's details, make your changes then tap the Update supervisor button.
    Edit supervisor screen with Update Supervisor button highlighted

Delete a supervisor

  1. Tap the menu Menu icon - 3 horizontal lines icon in the top left corner of the app and choose the Supervisors option.
    App menu with Supervisors section highlighted
  2. Swipe left on the supervisor that you want to delete, then tap the Delete button that appears.
    Supervisor list with delete button showing

Note: if you try to delete a supervisor that you have added to a trip, you will receive an error message. You won’t be able to delete the vehicle unless you delete the trip first.

Error shown when deleting a supervisor that's part of a trip

Back to top

Need help with supervisors?


Vehicles

You will need to enter details for at least 1 vehicle before you can start adding trips.

Add a vehicle

You can add a vehicle by tapping the plus sign on the Summary screen or the Vehicle screen.

To add a vehicle, you will need to know its number plate.

Once you've added a vehicle, you can tap the star next to its name to set it as a favourite—this means the vehicle will be selected automatically when you create a new trip.

Update or delete a vehicle

If you need to make changes to vehicle details, go to the Vehicles section of the menu. Your supervisor will need to approve any trips that were completed under the old vehicle details again.

If the vehicle has new number plates, add a new vehicle instead of updating the existing vehicle.

You can also delete a vehicle, but only if it hasn't been used in an approved trip.

In this section:

Add a vehicle

  1. Tap the plus icon on the Summary screen and choose Add vehicle.
    Add screen with the vehicles option highlighted

  2. Enter a nickname for the vehicle and its registration number, then tap the Add vehicle button.

    Add vehicle screen

When you add a new trip, you can choose the vehicle you added by tapping the nickname you gave it.
The add trip screen with the vehicle highlighted

Update a vehicle

  1. To update a vehicle, tap the menu Menu icon - 3 horizontal lines icon in the top left corner of the app and choose the Vehicles option.
    App menu with the vehicles option highlighted
  2. Tap the name of the vehicle you want to edit.
    Vehicle screenshot showing 3 vehicles and one added as a favourite
  3. Make changes to the vehicle nickname or number plate, then tap Update to save your changes.
    Vehicle screen with the Update button highlighted

If your vehicle has a new number plate, create a new vehicle instead of editing the existing one.

Delete a vehicle

  1. To delete a vehicle, tap the menu Menu icon - 3 horizontal lines icon in the top left corner of the app and choose the Vehicles option.
    App menu with the vehicles option highlighted
  2. Swipe left on the vehicle that you want to delete, and tap the Delete button that appears.
  3. If you answer ‘Yes’ to the confirmation dialog box, your vehicle will be deleted.

Note: if you try to delete a vehicle that you have added to a trip, you will receive an error message. You won’t be able to delete the vehicle unless you delete those trips first.

Error message shown when deleting a vehicle attached to a trip

If you don't see a delete button

If you don’t see a Delete button when you swipe left on a vehicle, you’re using an older version of the app. To delete a vehicle, tap the icon at the end of the vehicle and choose the Delete vehicle option)

The options to edit or delete a vehicle

In this section:

Add a vehicle

  1. Tap the plus icon on the Summary screen and choose Add vehicle.

    The Add menu from the summary page with the vehicle option highlighted

  2. Enter a nickname for the vehicle and its registration number, then tap the Add vehicle button.

    The Add vehicle screen with nickname and number plate filled in

When you add a new trip, you can choose the vehicle you added by tapping the nickname you gave it.
Add trip screen with vehicle highlighted

Update a vehicle

  1. To update a vehicle, tap the menu Menu icon - 3 horizontal lines icon in the top left corner of the app and choose the Vehicles option.
    Main menu with Vehicles option highlighted
  2. Tap the name of the vehicle you want to edit.
    List of vehicles added to the app
  3. Make changes to the vehicle nickname or number plate, then tap Update to save your changes. 

    vehicle screen with Update button highlighted

If your vehicle has a new number plate, create a new vehicle instead of editing the existing one.

Delete a vehicle

  1. To delete a vehicle, tap the menu Menu icon - 3 horizontal lines icon in the top left corner of the app then choose the Vehicles option.
    Main menu with Vehicles option highlighted
  2. Swipe left on the vehicle that you want to delete, then tap the Delete button that appears.
    Vehicle screen with delete button visible

Note: if you try to delete a vehicle that you have added to a trip, you will receive an error message. You won’t be able to delete the vehicle unless you delete those trips first.

Error shown when deleting a vehicle that is attached to trips

Back to top

Need help with vehicles?


Trips

View trips

The Trips screen shows you all of the trips you've created in the app. Trips are grouped into 3 categories: Approved, Not Approved and Rejected. Only approved trips are counted in your total driving hours.

If you made a mistake when you entered a trip, find it in the trips list, make your changes and click the Update button. If the trip was already approved, the supervisor will need to approve it again.

Add a trip

You can add a new trip in the app by tapping the plus button on the Summary screen or on the Trips screen.

From the new trip screen you can:

  • add a trip as you're taking it by tapping Start timed trip—the app will start a timer to track your trip length. (Don't use your mobile device while you're driving—start and end the trip while the vehicle is safely parked)
  • add a trip after you've taken it by tapping Enter all details—you will need to enter the start and end times yourself.

When you add a trip you will need to enter the:

  • Start and end location (these may be entered automatically if you have location services enabled in the app)
  • Supervisor
  • Vehicle
  • Start and end odometer reading.

Night trips

Any driving time between sunset and sunrise can count towards your night driving requirement.

  • Sunset and sunrise times vary based on time of year, location and time zone.
  • Within the app, a night time travel toggle will appear if any part of your trip was between 4.35pm and 7.55am.

If you drove at night, you can turn on the toggle and record how much of the trip happened at night. When the trip is approved, that part of your trip will be counted towards your night driving requirement.

Note: If you make a false or misleading logbook entry by incorrectly claiming all or part of a trip as night time driving, you may be fined and not allowed to take your practical test until 6 weeks after your resubmitted logbook is approved.

If you take a trip at night with a driver trainer, it can either be counted as triple time or night hours, not both. You can turn off the night time travel toggle to get your triple credit. For example, if you take a trip with a driver trainer between 7pm and 8pm, you can choose for the trip to be counted as either 3 hours of daytime driving or 1 hour of night driving. You can claim triple time for up to 10 hours of trips with a driver trainer to get 30 hours towards your total.

Submitting a trip

Tap the Finish button to submit a timed trip you've just finished or the Add trip button to submit a previous trip.

Once you've submitted a trip, the details you entered will be emailed to your supervisor. If you're not connected to the internet when you submit the trip, the email will be sent the next time your app can connect.

The trip will be shown in the Not approved section of the Trips screen until it is approved or rejected.

If your supervisor approves the trip, it will move to the Approved section of the Trips screen and will count towards your driving totals.

If your supervisor rejects your trip, they will be asked to give a reason for the rejection. The trip will be moved to the Rejected section of the Trips screen with the reason shown at the top. You can tap the trip to edit and resubmit it.

Resubmitting a trip

When you submit a trip to your supervisor, they receive an email with links to approve or reject the trip. If they don't receive the email or can't find it, you can resubmit the trip again by tapping the icon in the top right corner.

Updating or deleting a trip

If you made a mistake when you entered a trip, find it in the trips list, make your changes and tap the Update button. If the trip was already approved, the supervisor will need to approve it again.

You can also delete a trip by tapping the Delete button. Once a trip is deleted it can't be recovered by you or by us. If you delete a trip by mistake, you will need to create it again and submit it to your supervisor for approval.

In this section:

Add a trip

  1. You can add a new trip in the app by tapping the plus button in the bottom right corner of the Summary screen or in the Trips section of the menu.
    Add item with Trips highlighted
  2. From the new trip screen, once you've added your Start location, Supervisor and Vehicle, you can tap Start timed trip to start a timer for your trip or Enter all details to record a trip you took earlier.
    Add trips screen
    • When you finish a timed trip you will need to enter the End location and End odometer reading then tap Finish.

      If you've given the app permission to access location services on your device, the End location will be filled in automatically.
      Finish timed trip screen
    • When you add a previous trip you will need to enter the:
      • Start and end location (your start location will be filled in for you if you have given the app permission to access location services on your device)
      • Supervisor
      • Vehicle
      • Start and end odometer reading 
      • Start and end date and time

      then tap the Add trip button.

      Adding a full trip

Once you've finished adding your trip, your supervisor will receive an email with the details. If your supervisor approves the trip, the trip time will be added to your total.

Night trips

Any driving time between sunset and sunrise can count towards your night driving requirement.

  • Sunset and sunrise times vary based on time of year, location and time zone.
  • A night time travel toggle will appear on the trip screen if any part of your trip was between 4.35pm and 7.55am.
    Night trip toggle activated and night hours entered

If you drove at night, you can tap the toggle and record how much of the trip happened at night. When the trip is approved, that part of your trip will be counted towards your night driving requirement.

Note: If you make a false or misleading logbook entry by incorrectly claiming all or part of a trip as night time driving, you may be fined and not allowed to take your practical test until 6 weeks after your resubmitted logbook is approved.

Night trips with a driver trainer

If you take a trip with a driver trainer at night, it can be counted as either triple time or night hours, not both. If you choose the night time travel option for a trip and you've selected a driver trainer as your supervisor, you'll be shown this message:

Message shown when a driver trainer is a supervisor for a night trip

If you choose yes, you can turn off the night time travel toggle to get your triple credit.

View trips

The Trips screen shows you all of the trips you've added in your logbook grouped into 3 categories: Approved, Not approved and Rejected. Tap one of the buttons to see the trips in that category. Only approved trips are counted in your total driving hours.

Not approved trips
Trips that have not been approved

Approved trips
Trips that have been approved

Rejected trips
List of rejected trips

Rejected trip reason

If a trip is rejected by your supervisor, the rejection reason will be shown at the top of the trip.
Trip with rejection message displayed at the top

Re-send a trip for approval

A trip will be shown in the Not approved section of the Trips screen until it is approved or rejected.

When you submit a trip to your supervisor, they receive an email with links to approve or reject the trip. If they don't receive the email or can't find it, you can resubmit the trip by tapping the icon in the top right corner:
Top of Trip details page with the menu button highlighted

then choosing Send email to supervisor.
Menu with Send email to supervisor message shown

Update a trip

If you made a mistake when you entered a trip, find it in the trips list, make your changes and tap the Update button. If the trip was already approved, the supervisor will need to approve it again.
Trip screen with update button highlighted

Delete a trip

You can delete a trip by swiping left on it in the Trips list and tapping the Delete button that appears. Once a trip is deleted it can't be recovered by you or by us. If you delete a trip by mistake you will need to create it again and submit it to your supervisor for approval.

Approved trips list with Delete trip button shown

If you don't see a delete button

If you don’t see a Delete button when you swipe left on a trip, you’re using an older version of the app. To delete a trip, tap the3 stacked dots icon at the end of the trip and choose the Delete trip option.
Menu for deleting a trip from the previous version of the app

In this section:

Add a trip

  1. You can add a new trip in the app by clicking the plus icon at the top or bottom right of the Summary screen or in the Trips section of the menu.
    Summary screen with the Add trip option chosen
  2. From the new trip screen, once you've added your Start location, Supervisor and Vehicle, you can tap Start timed trip to start a timer for your trip or Enter all details to record a trip you took earlier.
    New trip screen
    • When you finish a timed trip you will need to enter the End location and End odometer reading then tap Finish.

      If you've given the app permission to access location services on your device, the End location will be filled in automatically.
      Screen for adding a timed trip with fields filled
    • When you add a previous trip you will need to enter the:
      • Start and end location (your start location will be filled in for you if you have given the app permission to access location services on your device)
      • Supervisor
      • Vehicle
      • Start and end odometer reading 
      • Start and end date and time

      then tap the Add trip button.
      Add trip screen when the Enter all details option is chosen

Once you've finished adding your trip, your supervisor will receive an email with the details. If your supervisor approves the trip, the trip time will be added to your total.

Night trips

Any driving time between sunset and sunrise can count towards your night driving requirement.

  • Sunset and sunrise times vary based on time of year, location and time zone.
  • A night time travel toggle will appear on the trip screen if any part of your trip was between 4.35pm and 7.55am.

If you drove at night, you can tap the toggle and record how much of the trip happened at night. When the trip is approved, that part of your trip will be counted towards your night driving requirement.
Add trip screen with the night time travel option highlighted and activated

Note: If you make a false or misleading logbook entry by incorrectly claiming all or part of a trip as night time driving, you may be fined and not allowed to take your practical test until 6 weeks after your resubmitted logbook is approved.

Night trips with a driver trainer

If you take a trip with a driver trainer it can be counted as either triple time or night hours, not both. If you choose the Night time travel option for a trip and you’ve selected a driver trainer as your supervisor, you’ll be shown this message:

If you choose Yes, you can turn off the Night time travel toggle to get your triple credit.

View trips

The Trips screen shows you all of the trips you've added in your logbook grouped into 3 categories: Approved, Not approved or Rejected. Tap one of the buttons to see the trips in that category. Only approved trips are counted in your total driving hours.

Not approved trips
list of not approved trips

Approved trips
List of approved trips

Rejected trips
Rejected trips screen

Rejected trip reason

If a trip is rejected by your supervisor, the rejection reason will be shown at the top of the trip.
Rejected trip reason

Re-sending a trip for approval

A trip will be shown in the Not approved section of the Trips screen until it is approved or rejected.

When you submit a trip to your supervisor, they receive an email with links to approve or reject the trip. If they don't receive the email or can't find it, you can resubmit the trip by tapping the icon in the top right corner, then choosing Send email to supervisor.
Update trip screen with icon highlighted to email supervisor again

Updating a trip

If you made a mistake when you entered a trip, find it in the trips list, make your changes and tap the Update button. If the trip was already approved, your supervisor will need to approve it again.
Update trip screen shown with Update button highlighted

Deleting a trip

You can delete a trip by swiping left on it in the Trips list and tapping the Delete button that appears. Once a trip is deleted it can't be recovered by you or by us. If you delete a trip by mistake you will need to create it again and submit it to your supervisor for approval.
Delete trip button shown on Trips screen

Help with trips

Your logbook should automatically sync when you are connected to the internet with the app open.

Your summary screen shows the last time your data was synced.

To sync your data manually, you can:

  • tap the sync button in the top right corner of most screens Cloud icon with up arrow inside
  • close and restart the app
  • log out of the app and log back in

Error messages may include:

  • The odometer is greater than the value of future trip
  • Another trip already exists for this odometer reading
  • The start odometer is equal to the end odometer reading
  • The odometer is not consistent with the values used in another trip

When you add a trip, the app compares the start and end odometer readings to trips you've already added for the same vehicle.

If you try to add a trip with a start odometer reading that's lower than the end odometer reading of a trip you took earlier, you will get an error message.

To fix the issue, you will need to check the time, date and odometer readings for your current and previous trips to find the mistake. A common cause of this issue is adding an extra digit (such as entering 100000 instead of 10000).

Example: You add a trip you took today and enter a start odometer reading of 5100 and an end odometer reading of 5200.

You then add a trip you took yesterday in the same vehicle and enter a start odometer reading of 5125 and an end reading of 5130.

The start odometer reading for today's trip can't be lower than the end reading for yesterday's trip, so you need to check the details for these trips.

The first 10 hours of trips you take with a driver trainer are counted as triple time (for example, a 1 hour trip will be counted as 3 hours). However, a trip counted as triple time can't be counted towards your night driving requirement, so you will need to choose how you want the trip time to be counted:

If you want the trip to be counted as triple time, don't choose the night time travel option—this will give you triple time but won't increase your night time driving total.

If you want the trip to be counted as night driving, choose the night time travel option—this will increase your overall driving time and your night time driving totals by the length of your trip.

Back to top

Need help with trips?


Profile

Update your personal details

You can update your personal details on the Profile page.

Your licence number and date of birth won't be visible, but they are stored in the app and can be changed here if you made a mistake entering them.

Update your email address

If you change your email address, a validation code will be sent to the new address. You will need to enter the code into the app before you can use the new address.

Change your password

You can use the icon in the top right corner of the Profile screen to change your password when you're logged into the app.

Export trip data

Tap the icon in the top right corner of the Profile screen and choose the Email my progress option to request an email summary of your logbook hours.

After you've entered your password, we will email the address you used to register for the logbook app. The email will have your licence number in the subject line and will contain 2 PDF attachments:

  • an overview document that has details of you, your supervisors and the number of minutes you've logged (approved trips only)
  • a trip details document with a table containing information about every approved trip you've logged.

You may be able to use these documents as proof of driving experience in another state or country—check with local officials for requirements.

Change your target hours

If you need to change the target hours in the app from the standard 100 hours including 10 night hours, tap the icon in the top right corner of the Profile screen.

You can change your hours if:

  • you have partially completed a paper logbook (you will still need to submit the physical logbook separately)
  • your request to recognise previous driving experience has been approved
  • you've already submitted your logbook and we've told you that you need to complete additional hours—we will tell you what to enter in each field.

You will need to give a reason for the change and enter the new target hours.

If you've submitted your logbook already, you may need to tap the Unlock logbook option in the Profile menu before you can change your hours.

You will see the Submit logbook button once you have reached your new target hours.

  1. Tap the icon in the top right corner of the Profile screen and choose Change hours.
    Profile menu with Change hours item selected

    If you've submitted your logbook already, you may need to choose the Unlock logbook option from this menu first.
  2. Tap the situation that applies to you.
    List of reasons to change hours
  3. Enter a reason for the change and the new total hours.  Pay attention to each option and the examples listed:
    • the first option allows you to add the extra hours you'll need to complete before the Submit logbook button appears (for example if you enter 8 hours your new target will be 108 hours)
      Option shown when a user is required to enter extra hours
    • the second and third options ask you to change the total hours you'll need to complete before the Submit button appears (for example if you enter 54 hour your new target will be 54 hours).

      Message shown when needing to increase or decrease required hours
  4. The Summary screen will show your new target hours, and a note will be displayed showing that your hours have been changed.

    Summary screen with changed hours and changed hours message highlighted

  1. Tap the icon in the top right corner of the Profile screen and choose Change hours from the menu.
    Profile screen with top right icon and Change hours options highlighted

    If you've submitted your logbook already, you may need to choose the Unlock logbook option from this menu first.
  2. Tap the situation that applies to you.
    3 scenarios for changing hours
  3. Enter a reason for the change and the new hours. Pay close attention to each option and the examples listed:
    • the first option asks you to add the extra hours you’ll need to complete before the Submit logbook button appears (for example if you enter 8 hours your new target will be 108 hours)
      Screen shown when you need to add to your total hours
    • the second and third options ask you to change the total hours you’ll need to complete before the Submit logbook button appears (for example if you enter 54 hours your new target will be 54 hours).
      Screen shown when you need to change your total hours
  4. The Summary screen will reflect your new target hours, and a note will be displayed showing that your hours have been changed.

    Updated summary screen showing the new total and note that the target hours have been changed

Back to top

Need help changing your target hours?


Submitting your logbook

Once you've completed your required hours, a Submit logbook button will appear on your Summary screen—tap the button to begin the submission process. Submitting your logbook doesn't mean you have to take your driving test right away, so even if you're not ready for your test there's no reason to delay submitting.

Make sure you submit your logbook at least 12 business days before your driving test. You can't take your test until we have approved your logbook.

We'll ask you to confirm your mobile number so we can send you an SMS once we've finished reviewing your logbook. We'll either tell you that your logbook has been approved or let you know what you have to do next.

Before you submit you will have to read a disclaimer and confirm that all of the information you've entered is true.

If you don't submit your logbook, you will get a reminder the next time you open the app. You can choose to submit it or to be reminded again in a week.

Once you've reached your target hours, a Submit logbook button will appear on your Summary screen with next steps. Tap the button to start the submission process.
Summary screen with Submit logbook button available

Submit your logbook

  1. You'll be asked to confirm whether the phone number you entered when you registered for the app is still correct. If it's not, you can change it then continue submitting your logbook.
    message to confirm mobile number
  2. Read the disclaimer—once you understand that your submission will be checked for accuracy and you may face penalties if you include false details, tap Continue.
    Message shown when submitting a logbook

Submission reminder

If you don't submit your logbook within a week of reaching your target hours, the next time you open the app you'll see a message allowing you to submit or be reminded in a week.
Reminder shown when submission has not been made yet

Once you've reached your target hours, a Submit logbook button will appear on your Summary screen with next steps. Tap the button to start the submission process.
Summary screen with Submit logbook button highlighted

Submit your logbook

  1. You'll be asked to confirm whether the phone number you entered when you registered for the app is still correct. If it's not, you can change it then continue submitting your logbook.

    Pop-up message asking to confirm the phone number in the app
  2. Read the disclaimer—once you understand that your submission will be checked for accuracy and you may face penalties if you include false details, tap Continue.
    Disclaimer shown when submitting logbook

Submission reminder

If you don't submit your logbook within a week of reaching your target hours, the next time you open the app you'll see a message allowing you to submit or be reminded in a week.
Reminder displayed when logbook has not been submitted

Back to top

Need help submitting your logbook?


Getting help

If you need help with the learner logbook app, message us or call us on 13 23 80.

Please note: We can only release information about your logbook status to you. This means that we are unable to speak with your parents or other family members on your behalf.

Back to top