Benefits of accessible communication
Accessible communication connects people and creates communities where everyone belongs. People feel welcome and valued.
It means that more people come to events, take part in sporting activities, volunteer and thrive at work.
What success looks like
Communication access means everyone can get their message across, no matter how they communicate. All Queenslanders should have access to the information we need to make informed choices about our lives. To achieve that, we need to work together to ensure everyone gets a say about the laws and policies that impact their lives. This work underpins the work being done to support the delivery of Queensland’s Disability Plan.
For Queenslanders with disability from culturally and linguistically diverse backgrounds supporting their communication needs may also include accessing translated materials or interpreters.
Find out more
- Department of Health’s ‘Asking about disability’ fact sheet outlines the benefits to consumers in meeting their access requirements.
- How good communication lifts participation of people with disability in community sport
- The benefits of accessible customer service to customers, employees and your business: Forbes
- Why accessible communication is good business and ethical practice (video)