Apprenticeships Info

We are part of the Department of Employment, Small Business and Training, who oversee the apprenticeship and traineeship system in Queensland.

For apprentices and trainees, we:

  • provide information, support and advice about your apprenticeship or traineeship, including
    • your rights and obligations
    • tips and other help to resolve issues
    • support options and referral services
  • can help you meet your training contract responsibilities
  • support apprentices and trainees with disabilities
  • manage and update your training contract
  • manage travel and accommodation allowances
  • issue completion certificates when you complete your training.

How to contact us

Phone
1800 210 210 (general enquiries)
Open 8.30am to 4.45pm (Queensland time) Monday to Friday.

Email
apprenticeshipsinfo@qld.gov.au

In person
Visit one of our offices

Brochures

We provide the following brochures on Queensland apprenticeships and traineeships to order, free of charge:

To order, email the following details to apprenticeshipsinfo@qld.gov.au:

  • name
  • organisation name
  • physical delivery address (including suburb and postcode)
  • contact phone number
  • amount of each brochure required.

Your order will not be processed if the above information is not provided. Allow up to 7 working days for processing of orders. Delivery times may vary according to Australia Post time frames and larger orders may require longer delivery times.