Help and support
Independent Patient Rights Advisers make sure that you're provided with help and advice about your rights under the Mental Health Act 2016. You can ask your doctor or treating team to talk to an adviser at any time.
Whether you’re looking for mental health support for yourself, someone you care about, or just trying to improve your wellbeing , Head to Health is a good place to start.
1300 MH CALL (1300 642 255) is a confidential mental health telephone triage service that provides the first point of contact to Queensland Health mental health services.
You can also call the following crisis and support helplines, 24 hours a day, 7 days a week.
If you or someone you know needs immediate help call Triple Zero (000) or go to your nearest emergency department.
The Mental Health Act 2016 sets out rights for people who are receiving treatment and care for a mental illness, as defined by the Act, including:
The treatment and care you receive must be provided in a way that:
Doctors and other persons must take into account important principles when they provide you with treatment and care. These include:
You have a right for a doctor to ensure the treatment and care provided to you is appropriate for your treatment and care needs, and is in compliance with the requirements of the Mental Health Act 2016.
Learn more about the Mental Health Act 2016
The statement of rights (PDF, 3.6MB) sets out your rights under the Mental Health Act 2016. Read the statement or watch our videos below, to learn more.
Mental illness is a defined term and has a specific meaning under the Mental Health Act 2016.
The Act states a mental illness means a condition characterised by a clinically significant disturbance of thought, mood, perception or memory.
A decision that a person has a mental illness must be made according to internationally accepted medical standards.
In some situations, the Act applies to people with an intellectual disability whether or not they have a mental illness. For example, the Mental Health Court can make orders for people with an intellectual disability who have been charged with an offence.
The powers and functions of the Mental Health Act 2016 can only be used if:
Find out more about the meaning of mental illness under the Act on the Queensland Legislation website.
You can also learn more about the scope of the Mental Health Act 2016 and read the Queensland Health Guide to the Act.
Under the Mental Health Act 2016, you're presumed to be able to make decisions about your own mental health care. This is called having capacity to make decisions.
If you're able to make decisions with the assistance of someone else, you are taken to have capacity to make these decisions. This is called supported decision-making.
If you're able to make decisions about your own health care, you have the right to consent, or not consent, to treatment and care.
If you're not able to make decisions about your treatment, an authorised doctor may provide you with treatment and care without your consent under a treatment authority made under the Mental Health Act 2016.
Strict criteria apply to making a treatment authority. An authorised doctor can only make a treatment authority for you if:
A treatment authority cannot be made for you if you're able to make decisions about your own mental health care.
If you do not have capacity to make decisions about your treatment and care, you have a right to be treated in a 'less restrictive way'.
Being treated in a less restrictive way means you're treated with your own consent, or the consent of someone else, rather than being treated involuntarily under a treatment authority under the Mental Health Act 2016.
The ‘less restrictive ways’ of treatment are:
If you have made an advance health directive, but a treatment authority is made for you, a doctor will explain to you why the advance health directive was not used to treat you, and record this in your health record.
This may apply if your advance health directive does not provide consent for the treatment and care you need to get well again.
Your views, wishes and preferences will still be considered by a doctor, even if a treatment authority is made for you.
The doctor will explain why any of these views, wishes and preferences were not followed and record this in your health record.
Learn more about advance health directives or power of attorney and guardianship.
If you're being treated under a treatment authority, you can receive treatment while living in the community, for example, while living at home, unless your treatment and care needs cannot be met that way.
If you're very unwell, you may need to be treated in a hospital until you're well enough to go home.
If you're being treated in a hospital, a doctor needs to decide whether you can leave the hospital on a limited basis. This is called limited community treatment. The purpose of limited community treatment is to support your recovery by transitioning you to living in the community with appropriate treatment and care.
A doctor must end your treatment authority if the treatment criteria no longer apply, or there is a less restrictive way of treating you.
This requirement does not apply if you have regained capacity to make decisions but your capacity is not stable, that is, where you gain and lose capacity over short periods of time.
Independent Patient Rights Advisers make sure that you're provided with help and advice about your rights under the Mental Health Act 2016. You can ask your doctor or treating team to talk to an adviser at any time.
Find more information about your rights on the Queensland Health website. There are brochures and videos about receiving treatment and care at an authorised mental health service.
Learn more about mental health and how it can affect you or the people you care about.
Get help and support by finding mental health services and treatment options that are available around Queensland.
Understand your rights and the support services that can help when you're being treated for a mental illness.