Transcultural clinical consultation service

Any mental health care service you use should consider your cultural background. The Queensland Transcultural Mental Health Centre offers free mental health services for people from non-English speaking backgrounds.

You can contact us if you want help with a mental health issue for you or a family member or friend. We can talk about how we can help and connect you with services. The service is confidential.

How we help

Our service has bilingual and bicultural doctors, nurses, allied health workers and transcultural clinical specialists who can help you with complex mental health problems. We can:

  • assist with co-assessments
  • provide diagnostic clarification
  • talk about mental health and illness the same way other people with your cultural background do
  • look at how your cultural background impacts your mental health
  • consider your cultural needs when we suggest treatment
  • talk to and teach patient families and community leaders about mental health
  • provide referral options for community services and support
  • facilitate access to public mental health services.

What to expect

You can expect to be treated with dignity and respect for your privacy, religion and cultural background. We will ask for written or verbal consent before we contact anyone, including any mental health worker from the patient’s cultural or language background.

Levels of consultation

Primary

You can see our mental health staff in person (face-to-face) or by video chat. You or the person who referred you (such as your GP) will get feedback and recommendations about treating you.

Secondary

Your GP or other referring person can talk to a transcultural mental health specialist about cultural issues and get advice to help you. This can lead to a primary consultation if needed.

Tertiary

You or your referring person can talk to a staff member about another service’s program, including specific program advice, skills development and working together on your treatment.

Translated resources

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