Having trouble paying your bill

Speak with your electricity retailer immediately if you are having trouble paying your electricity bill.

You are able to receive support if you are experiencing financial difficulty due to hardship or if you are unable to pay your bill.

Don’t miss the payment due date as you may be disconnected.

You can:

Watch the what if I can't pay my bill video below. A video transcript is available on YouTube, under the 'More actions' menu.

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