Doing the work and getting paid

Works must align with the Industry Design Guideline for Flood Resilient Homes (PDF, 14.3 MB) , which is based on existing Australian building standards.

These guidelines provide examples of how standard construction techniques and materials can be applied in different ways to enhance resilience (for example using water-resistant wall linings or wetproofing living areas in addition to bathrooms).

All works should be also completed by 30 June 2026 in accordance with the National Construction Code and relevant building standards. Refer to the completion requirements.

Getting paid for the work

In most cases, payments will be made directly to the licensed contractor by the Queensland Government.

Payments are made at agreed milestones set out by the licensed contractor in the building construction contract and confirmed in the Letter of Offer.

The number of payments will depend on the value of the works and should comply with the requirements set out in the Queensland Building and Construction Commission (QBCC) Act 1991.

For payments to be made to the licensed contractor, the homeowner will need to submit a Milestone Claim Form to QRIDA at each milestone certifying that the works have been completed, together with invoices.

Licenced contractors performing resilience works under Insurer Delivery Partner arrangements will be paid on terms agreed with the insurer.

Completion requirements for final payments

Read further information on the certification requirements for final payments.

Before final payment is released, the Resilient Homes Fund may attend the home to undertake an inspection of completed works. The Resilient Homes Fund will provide the homeowner with a summary of the works approved and completed through the Fund.

Further information

  • Email resilenthomes@epw.qld.gov.au with ‘Builder question’ in the subject line
  • Call 13 QGOV (13 74 68), available Monday to Friday 8am–5pm