Guide to applying for housing assistance
How to apply
Before you apply for public housing and community housing, contact your nearest Housing Service Centre to discuss your eligibility and housing needs:
- Visit a Housing Service Centre in person or we can talk to you over the phone.
- Visit your local courthouse or Queensland Government Agent Program (QGAP) office.
- Call 13 QGOV (13 74 68) to hear about the available housing products and services.
We will talk to you about:
- your housing needs
- products and services that might better meet your housing needs
- whether you’re eligible for public and community housing.
If you’re eligible, we'll also ask you:
- where you want to live
- how many bedrooms you may need
- what specific housing features you or your household members may need.
To apply, complete an application form and provide evidence of:
- proof of income
- proof of assets
- proof of identity
- disability and health needs
- why you need to move
- safety needs.
Sign the form in front of one of these witnesses:
- an employee of the Department of Housing and Public Works or any Queensland Government department or agency
- an employee of a registered community housing provider or homelessness service
- a Queensland Corrective Services officer including staff from services providing re-entry services for people being released from prison
- a Justice of the Peace, Commissioner for Declarations or solicitor
- staff from a Queensland Government Service Centre (QGSC)
- staff from the Public Trustee, Public Guardian or Queensland Civil and Administrative Tribunal (QCAT).
The witness will need to see 2 proof-of-identity documents. You can also sign your application and provide your identity documents at a Housing Service Centre.
If your circumstances change after you apply, you must tell your local Housing Service Centre about the changes within 28 days.
The Housing Service Centre can give you advice and support, and help you with your application.
TEST
In this guide:
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