Guide to applying for housing assistance

Housing assistance options

We have a range of products and services to support you to achieve safe and stable housing. You may need one or more services to meet your needs. We can help you make informed choices about the services to apply for.

Select the situation that applies to you or what you need help with to see assistance options.

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If you need help to get into housing in the private rental market, these services are available:

  • RentConnect services help people find and apply for a home to rent.
  • Bond loans and rental grants provide financial help with the initial costs of moving into a home in the private rental market.
  • The National Rental Affordability Scheme (NRAS) provides affordable rental homes at least 20% below market rates.
  • A Helping Hand Headlease may be suitable if you can afford a private rental but are having difficulties getting a private tenancy application approved.

If you’re a tenant in a private rental, but are having trouble paying rent or keeping the tenancy for other reasons, these services may help:

If we have worked with you to explore all housing support options and you are still without suitable housing in the private market, you may be eligible for public housing or community housing.

Continue reading this guide to find out more.

More information

In this guide:

  1. Understanding your need
  2. Housing assistance options
  3. Check your eligibility
  4. How to apply
  5. After you apply

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