Tenancy database

A tenancy database is a list where landlords or agents record personal information about tenants who have had problems with their previous tenancies.

The Residential Tenancies Authority (RTA) provides information on the reasons why a tenant can be listed on a tenancy database.

The database may help landlords and agents decide if prospective tenants will be approved to rent a property or not.

Am I listed on a tenancy database?

These websites tell you how to find out whether you're listed on a tenancy database:

You can contact these database companies to request information about whether you're listed and why. Be aware that calls to database phone lines may be charged by the minute.

What can I do about a listing?

Only tenants named on the tenancy agreement can be listed on a tenancy database.

You can challenge current or proposed listings in these ways:

You will need to initiate a dispute about a listing on the grounds that it doesn't meet the approved criteria within 6 months of becoming aware of the listing.

More information