What crowd controllers do
Crowd controllers keep order in public places. They can:
- screen people’s entry
- monitor or control people’s behaviour
- remove people for bad behaviour.
You need a crowd controller licence to work as security at:
- licensed premises, e.g. hotels or clubs
- public sporting events
- restaurants
- shopping centres.
You don’t need a crowd controller licence if you are:
- a mine screening guard
- a pool or beach lifeguard
- an usher
- employed as a council or state government worker
- only scanning identification at a Safe Night Precinct licensed venue.
More information
- Find out how to become a licensed crowd controller.
- Read the crowd controller guideline.
- Subscribe to the Security Buzz newsletter for industry updates.