Hello everyone, welcome to our webinar on the overview of your new JP and Cdec handbook. What we aim to do today is, in the next 25 minutes, go through the bulk of the content, and then at the end we’ll have our own little Q&A session on what’s changed or if you have any questions.
So, what we’re going to cover today includes a bit of housekeeping—like anything we do in meetings—we’ll go through using Zoom and how we use it for these sessions. We’ll also cover how you can access the new handbook, what’s changed, what’s new, and what’s been removed. As mentioned, we’ll have that Q&A session at the end.
For a bit of housekeeping: if you think of a question or don’t want to ask one during the webinar, you can send an email to the Community Engagement Team at the JP Branch at jpsinthecommunity@justice.qld.gov.au. Someone from our Community Engagement Team will be able to answer that question. But for now, let’s get started, and I’m sure there’ll be some questions by the end.
So, how do you access the new handbook? It’s one of the big questions we’ve received. There are 2 options. The first option is that we have the handbook published online and available for free through the Queensland Government Publications portal. The URL on the screen will take you directly to download the fully collated version as well as all the individual chapters. If there’s a particular chapter you want to study more, you can do so. Or you can just download the whole handbook and save it on your phone or desktop so that you don’t need internet access to access it at any time.
The other option is printed copies, available for purchase as a merchandise item in the JP shop. I’ve included the link to that as well. The 2 options are either the fully collated version, which includes the updated contents and folder, or just the contents. The new handbook has adopted the same formatting and design as the previous version, so if your old handbook is still in good condition, you can just purchase the new contents and recycle the old ones. We do have them in stock at our office in South Brisbane. You can pop into our office at Level 6, 154 Melbourne Street, South Brisbane, pay for it, and pick one up then and there.
What’s changed? The biggest change, as you might have noticed, is that we no longer have individual handbooks. Instead, we now have a combined resource for both Justices of the Peace and Commissioners for Declarations. We did this because JPs and Cdecs share the same administrative role when it comes to witnessing documents. Both have the authority to witness land title forms, certify copies, witness statutory declarations, take affidavits, and administer oaths. We found it a bit unnecessary to have separate handbooks since about 50% of the content in the Commissioner for Declarations handbook was duplicated in the JP handbook. By combining the resources, we can focus more on the content and keep the price point down to a more manageable cost.
When you go through the new handbook, sections 1 to 4 will cover everything related to the role and responsibilities of both JPs and Cdecs. Sections 5 and 6 will cover the judicial functions of JPs, such as issuing warrants and summonses, attending records of interviews, or hearing bail applications. As a Commissioner for Declarations, once you hit section 5, you’re done. Unfortunately, if you’re a JP, you’ll need to read through the entire handbook. One of the biggest changes is having a single book, and we’ve made the terminology more inclusive throughout the handbook.
It's a lot more inclusive with the terminology that we use so that both JPS and Cedex know that they're able to perform, you know, the witnessing side that's covered in Section Four of that handbook. The biggest change when it comes to how the handbook is sort of formatted and, I guess, will be used going forward is there is a much greater emphasis on the general witnessing steps that sort of underpin your core witnessing duties. So, what I'll do is I'll quickly bring up the handbook shortly and show everyone what I'm talking about. But what we found in the previous handbooks is that when we were going through certain witnessing chapters, we were duplicating information that was already covered in previous chapters.
So, what we've been able to do is sort of give everyone a massive understanding of the 14 general witnessing steps. If you have these as part of your normal witnessing procedure, you'll be able to cover any document you face. In the other chapters, when we're talking about statutory declarations, affidavits, Land Titles, or during documents, we give you the additional information that you need to perform your role. So, it's just all that you need to know in addition to what's in your general witnessing.
I'll go through and bring the handbook up for everyone. And look, I like Land Titles as a port of call, so I'll bring up that chapter and show everyone what I'm talking about. The formatting of the handbooks is the same with how it introduces the topic and then gives you a bit more context or background on where we fit in. When you get to the "How do I witness a statutory declaration or a Land Titles form?" you'll always see this in the top line—the first line—where it will always say, "Follow the general procedure for witnessing signatures as outlined in Chapter 4.1."
Then, we are able to detail and list the extra steps you need to do that may or may not be a legislative requirement of a particular piece of legislation. For Land Titles, of course, we need to make sure we're not a party to the transaction, we need to take reasonable steps to identify the signatory, and we need to make sure they hold the relevant interest in the property. So, of course, that is only relevant for Land Titles. Including that in general witnessing is probably not that relevant, but the general witnessing chapter will still give you an outline of the process and the steps that you should be checking off when you're going through.
It's sort of a little change that if you're going through and thinking, "Well, there are only eight steps for Land Titles; usually it should be a bit longer," it's to be read in conjunction with 4.1. So, you can always go back and read both of them simultaneously to understand, "Well, General Witnessing tells me this; what else do I need to do when it comes to a particular topic?" And then, every chapter that relates to a witnessing document query, all the quick guides also list that same information where we have your general procedure outlined in chapter 4.1 and then here are the additional steps that you need to be taking.
So that's one of the bigger changes in how that handbook has been formatted and laid out. And look, personally, I think it makes a lot more sense. I don't need to read 18 steps on what I should be doing for Land Titles; I reckon I can get that down to eight steps by having that underpinning knowledge of general witnessing.
The next thing that's changed is, in the previous handbooks, the terms in glossary and acronym definitions were at the back. So, we decided that it was probably best to introduce them at the beginning of the handbook in Section One because these terms are used throughout the handbook and acronyms are used throughout the handbook. We refer to a lot of government departments; obviously, we perform witness documents for them. So being able to define what certain acronyms are that we use throughout made much more sense to have at the beginning of the handbook.
A lot of the frequently asked questions in all the witnessing chapters have been updated. The reason that's been updated is basically from feedback that we've received from JPS and the community volunteers about the common queries that we get here at the JP Branch, to sort of equip you with a knowledge bank of questions and answers to assist you when you get faced with maybe a question or something that's a bit odd. So, I guess if there's anything that anyone takes away from this evening's session, it is that if you have a question about a particular type of document, whether it's an affidavit or an enduring document, have a look through the handbook. Have a look at the frequently asked questions, that's sort of towards the end of each chapter; that might answer the question that you have. This could save you from making a phone call to our office, sending us an email, or asking a JP friend of yours. You know, the handbook is there to provide unbiased, completely contextualized witnessing advice. It's there for a reason, and it's a great resource to go through. I reckon 90% of the questions that I get and answer as part of my role helping JPs and CDECs can be found in the handbook, so it's a great resource to refer to.
Sure, you probably saw it on the previous slide when I was going through Land Titles. We’ve really spelled out, in particular, documents that have mandatory legislative requirements. The real precise instructions for them—so, for example, we talked about Land Titles just before. Under the Oaths Act 1867, it has mandatory requirements for the witness, including what we should be doing, such as verifying the person's identity, making sure that they are making the document freely and voluntarily, and what we need to include as a witness on that document, such as our full name and our title or qualification. Then, when a JP or JP Qualified is issuing a summons or warrant under the Justices of the Peace and Commissioners for Declarations Act 1991 (JP and Cdec Act)—the Act that we’re all appointed under—states that if we're performing that judicial function, we must insert our seal of office and our registration number. I'll show everyone a visual example just after this, but as you’re going through and reading through the handbook, certain chapters will say, "Do XYZ," which is a requirement of this piece of legislation. So, go back to Land Titles—look, it’s already on the screen. As we know, under section 162 of the Land Titles Act 1994 (Land Titles Act), it puts obligations onto us as a witness. Those are mandatory requirements that we must follow, and this is reiterated and reinforced throughout the handbook. We can’t be party to the transaction; this is a requirement of the Land Titles Act. Check the signatories—there's a requirement of the Land Titles Act that we keep a written record of the steps we’ve taken to verify their identity and their entitlement design for a period of seven years. So, when you’re going through the quick guide for these forms, it’s sort of like these are your glowing, flashing red lights, in bold, completely focused on the steps you cannot miss when witnessing these forms. This is what a piece of legislation requires of us.
We’ll show you the JP qualified if we’re doing an arrest warrant and we’ll look at the applicant’s signature. Affix our seal of office and enter the registration number; this is a requirement of the JP and Cdec Act 1991. These are the key steps that we really can’t miss when witnessing these documents.
I spoke about what’s changed, let’s talk about what’s new. We’ve added 2 new chapters into the handbook. Previously, we had information in our assisting people with disabilities chapter around assisting people who have difficulty reading and writing. The advice that we received suggested it wasn’t appropriate to include that information in that chapter. So, we were able to make it its own chapter and expand on it in a lot more detail because, for a number of reasons, people may have issues with reading or writing. We want to give people really tailored advice on what you should be doing or how you can assist those people, and also provide information on assisting people with a disability or from a culturally or linguistically diverse background. Another change we made was adding a new chapter in the summons warrant section, which is around issuing police production notices. I know a lot of JP volunteers are on this webinar tonight and know that it's probably a very common thing that we see and that we get requested of up until this point is the Police Production Notices. This was a technical bulletin that our office published back in 2017. We basically realized that they weren't going away; they're part of the core documents that we are getting asked to witness on behalf of Queensland Police. So, we thought it was best to include that as part of the handbook going forward.
When there are forms that have multiple parts, this is mainly for JPs when we're dealing with any of those quasi-judicial or judicial forms. For example, a complaint and summons, a warrant, or a production notice. There is always an application or a complaint that precedes that second form. When you're going through the handbook, especially in Section Five, we've separated part one of the form from part two of the form and outlined what you need to do for each part. For example, for arrest warrants, we have instructions around the application, specifying what you must do in conjunction with what is in chapter 4.1. When it comes to the arrest warrant itself, make sure to follow the steps provided. It's just a matter of spelling it out clearly: you will need to see both parts, and here’s how to deal with them.
I'm sure that when people have gone through the handbook, they've noticed that we've done a really good job in keeping all of the quick guides down to a single page. If you don’t want to purchase the handbook or print the whole thing, you can print the quick guides. They will be a great resource, providing a summary and overview of what you need to be doing when witnessing these documents.
I won’t be able to go through every single little change made throughout the handbook in this session, but I will show you where you can find that information. Most chapters have had some form of change, which is why we had to reissue and put out a new version of the handbook. If you go to our website, you can see under each section what has changed, how we’ve inserted, removed, or added information. The same goes for the witnessing sections. Some chapters will have a dozen or so bullet points, while others will just have a single change. Every chapter has had some form of change, but some more than others. For example, the eligibility and conduct sections have changed significantly due to the JP Act amendments that took effect on April 1 of this year. These changes have altered how JPs are appointed and deemed suitable for appointment going forward. Disqualifying convictions have changed as well, with traffic offenses now falling off the list. People with disqualifying convictions and exemptions can still be appointed as JPs. Additionally, the JP and Cdec Code of Conduct is now included and is enforceable under the JP and Cdec Act.
If you have some time, I’ll put the link in the chat for everyone. You can open it up now and save it for later. Otherwise, go to our homepage, scroll down to Publications, click the link, and you’ll be able to read through all the updates. On those pages, you can also download the handbook chapters directly from that link as well .What’s been removed? So, we’ve obviously been able to add in some new documents or add in some new chapters, adding some, you know, new ways that the handbook is being used. But we also had to remove some things along the way. Two chapters were removed: Blue Card Applications and Witnessing the Consent to the Marriage of a Minor.
The Blue Card Applications chapter was removed because, not too long after we published that last handbook, Blue Card Services changed their application process, which pretty much made it 99% online. The statutory declaration and the identity checks that were previously required in front of a JP were no longer applicable, so it was an easy decision for us to remove that chapter.
The Consent to the Marriage of a Minor chapter was removed because it is incredibly uncommon to see them now. I don’t know if that’s because there have been changes to the Marriage Act or if it’s due to federal powers that sit outside of a state department like ours. It was just, I wouldn’t say a waste of pages, but it started to feel that way the more we went through it. So, those two chapters are completely removed.
The section tabs: In the previous handbook, each of the six sections had its own hard cardboard section tabs. We decided not to include them in the new handbook purely based on cost. It would have doubled the price of what the contents would be, just to have six section tabs inserted into the handbook. A few volunteers or a few people have reached out to me to ask if they can use their old section tabs with the new handbook. Of course, obviously, the titles and chapter names will be a little bit different or completely different, but if you would like to have that quick reference when you’re flicking through the handbook, here’s how you can get to section one, section two, section three, section four. You can just add your tabs straight back in.
The index: Previously, the index was at the back of the handbook, I think under Section 6, Section 8, CDECs, and JPs. We decided to remove that because we felt it wasn’t being used enough. Feedback from the consultation indicated that it wasn’t being used enough, and it’s a massive body of work to update an index when we’re referring to things throughout the document.
The way going forward is that on most PDFs, and I’ll bring the handbook up for everyone, you’re able to, if you’re using Adobe, press the "Find Text" or "Tools" button. If you type in "identity," you can search through the handbook for every single time that particular word is used. The previous index failed to get that context into why people were looking at the index.
So, the best way I can explain how the handbook can be used without that index is: What’s your question regarding? Is it regarding identity when I’m witnessing documents? The best place to start would be Section 4.1, your general witnessing. Start from there. Is it about ID in Land Titles? Well, you might start in Land Titles and work your way back. Is it about ID in certifying copies? Well, check that section.
It wasn’t an easy decision, but any small change to create an index at the back of the book added a massive body of work for us to update if there were any future changes to the handbook.
Another big change that people have noticed is that we’ve removed the sample forms from the handbook and now put them online. I’ll show everyone where they can find them. We did this so that we can purely focus the handbook on providing you with witnessing information and witnessing instructions. If you need the forms, you can get them from the official sources.
It’s a very different approach for any of the visual learners out there who like to see what should be done and how it should be done. What we found is that when we had a sample form in the handbook, the sample forms could change at the drop of a hat. Changes to witnessing information or advice usually require a change in legislation, which is nowhere near as frequent as changes to form templates or designs.
So, when we had those forms in the handbook previously, it immediately dated the handbook. People were referencing old versions of statutory declarations when there were new versions—two or three new versions released throughout that time. I’ll show everyone where they can find those sample forms online. So, if we're back at our Homepage that qld.gov/JPS. Go down to JP and Cdec handbook; it pops out to this new page which talks about that we've gotten rid of the old handbooks. Here's how you can download the printed versions, and if you scroll all the way down, you can access our expanded library of sample forms online. We are making some updates and changes to our website to have that link a lot more prominent, either on the right here or on the left under our Publications. If you click that, it opens up to a similar place where you would download the handbook.
At the moment, we have all Section Four up here. You can see a sample Queensland statutory declaration, a sample Commonwealth statutory declaration, and a national mortgage form sample. These forms are similar to what they were in the previous handbooks, providing visual cues for what we should be looking for. For the Queensland statutory declaration, if you're witnessing the statutory declaration in person and on paper, cross out these fields. There is no need to initial this alteration.
What we're able to do with these sample forms now, given the mandatory legislation requirements for certain documents, is duplicate that here as well. When it’s asking for the full name of the witness, we are required to insert our full name, including any given names, which is a requirement of the Oath Act. We also need to insert the type of witness and our seal of office or prescribed mark of office.
We haven't mocked them up like a mock document because I assume we all understand what’s required for the signature of the witness and the date. It’s important to reinforce that as a JP or Cdec, there's no requirement for us to insert the name of our employer. If not applicable, cross it out. The same goes for an affidavit for e-filing divorce for the Family Law chapter of the handbook.
We’ve included a few visual prompts in these forms, similar to what’s in the handbook. Nothing on these sample forms will differ from what’s in the handbook chapter regarding witnessing. The signature is not required to produce a copy of their application for divorce when completing the e-filing. We need to ensure the documents are sworn or affirmed, insert our full name, including any given names, our seal of office or prescribed mark of office, and make sure we don’t cover any of the written information.
For commissioners for declarations, you can tick the "other authorized person" box and insert your qualification. This helps reinforce that, yes, you can witness family law documents, and here's what you need to do.
If you have any questions about witnessing or about the handbook, here are our contact details: our 1300 number to get our office between 8:30 and 4:30 during the week. If you have a question about anything related to your role, this is probably the quickest way to get an answer. If you think of something after hours or have a more lengthy or complex question, the best thing to do would be to send us an email. We have two email addresses: the first is JP@Justice, which goes to our registration and compliance team. If you have questions about your role or how someone becomes a JP, changing your details, you can send them an email. The JPsinthecommunity@Justice email address comes directly to our community engagement team. Our role is to ensure JPs and Cdecs have the knowledge they need, so if you have a question, it’s best to come through to us.
And once again, that's our website if you want to bookmark it or keep it handy. I’ll now move over to some questions. What I’m going to do is pass over to Chelsea to see what questions we have. Chelsea, over to you. Thank you, Brent. We do have a couple of questions that have come through. First one here: if you could confirm for us, Brent, if some of the material that's within the technical bulletins that we have if that's also been included in the handbook. Ah yes one thing I didn't mention so when we sent that information out, we also let everyone know that there was some significant changes to our technical bulletins and on our website right here under that updates JP and Cdec handbook updates page, we talk about or we list that on the 22nd of July the following ones have been superseded. Now they've either been superseded because the information is now in the handbook like production notices, like family law documents or record keeping, the camera detected offense notices they're just no longer relevant. Information about mentoring in the JPs in the Community program is on our website we have a dedicated web page and you know in 2009 we released our new incident report form available to download – that’s 15 years ago so it's not so much new but something like that has been incorporated and added into the handbook now under Section 1.2 I think services for you and any of these older or previous technical advice that we've directed or published it there just no they're no longer relevant and should be used so when you go and find the full list of technical bulletins it's the shortest it has ever been to about 11 technical bulletins. So, these are sort of the ones on top of what is in your handbook can sort of help form that best witnessing that best practice.
Thank you, Brent, we also have a question that's come through the chat function which I think is a really important one as well. There's a question when you had the new version of the handbook up before, down in the bottom corner there you can see the date that says May 2024, we've just got a question if you do download the handbook you know at today's date, is it the same version of the handbook? Are you able to run us through maybe that date?
Thank you of course so that date the May 2024 is the date in which the Department and our Director and Registrar Damien Mealey approved the handbook, and it went to print and went to publication. There is no June or there's no July version of the handbook this is the most up to-date the current one that you that you have available that is available and always the best place to check is that if you go into to download the handbook from our website, it'll always be the most up to-date you're going through and clicking on that complete handbook. Any changes that happen we will notify you all. That's our responsibility as the Department of Justice and the Justices of the Peace Branch. It's our role, it's our responsibility of ensuring that all JPs and Cdecs are provided with up to-date information that affects their role. That's our department’s responsibility, that's our responsibility. So when there's a change that's made we will notify you and then at the same time this particular page the JP and Cdec handbook updates page will be updated to say that on the 1st of September 2024 section you know chapter 2.4 had to be updated because there was a change in legislation that meant we had to change the record keeping requirements. So yeah, so if you purchased a handbook and you received it and it says May 24 and you're sort of worried that it's on up to date please don't worry, that version is the approved version. It's just when Damien approved it, we had to basically put it into print straight away because it took about eight weeks for us to a print order the size in which we had to order to pretty much get it in time for you know last week and this week.
Perfect thanks Chelsea, yeah it looks like that's all the questions that we have at the moment regarding the new updates. Perfect thanks Chelsea, I guess if you have any other questions about your role, about the handbooks and anything that pops up that you want to know more about, please just let us know. Anything more from you Chelsea? No that's all from me thank you Brent. Perfect all right, thanks everyone and see you on the next webinar. Thanks everyone.