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Register for dispute resolution training

Fill out this form to apply for any of the courses offered by the Dispute Resolution Branch.

Once submitted, you will be issued a receipt for your payment and we will email you within 2 business days to confirm your place in your selected course(s).

If you need help to register, contact us on (07) 3738 7015 or email trainingdrb@justice.qld.gov.au.

A concession price is available for full time students, pension card holders, and Jack Cranstoun scholarship applicants. Concession prices only apply for mediation courses of 3 days or more.

You will need to supply evidence to support your concession request, and these attachments must be less than 5MB.

Our fees and charges increase on 1 July each year. You can contact us to find out details about specific fees, charges or prices.

  1. Courses
    1. Please select the course(s) you wish to complete. Select all that apply
    2. Certificate of training—mediation (If you chose ‘Certificate of training’ above)
      1. Duration: 5 days + 1 day online + optional assessment day
      2. Cost: $2,589.00
        Concession cost: $1,906.00
        Optional assessment cost: $494.90 for optional assessment
      3. Which location would you like to attend? *
      4. Brisbane (If you chose ‘Brisbane’ above)
        5. Optional assessment
        1. If you'd like to take the optional assessment, contact us on (07) 3738 7015 or email trainingdrb@justice.qld.gov.au.
    3. Certificate of assessment—mediation (If you chose ‘Certificate of assessment’ above)
      1. Duration: 3 days
      2. Cost: $1,482.00
        Concession cost: $1,165.00
        Single day cost: $494.90 for any single day

      3. Eligibility

        Important changes

        If you recently completed Introduction to mediation skills—level 1, you now have until 31 December 2025 to complete Certificate of assessment—mediation.

        After this date, you will need to complete Certificate of training—mediation before you can register for the Certificate of assessment course.

      4. You can register for this course within 12 months of completing Certificate of training—mediation.

      5. Has your Certificate of training expired? *
      6. (If you chose ‘Yes’ above)

        You're not eligible for this course

        Please contact us to talk about next steps.

      8. (If you chose ‘No’ above)
        1. Which location would you like to attend? *
        2. Brisbane (If you chose ‘Brisbane’ above)
    4. Facilitating effective groups (If you chose ‘Facilitating effective groups’ above)
      1. Duration: 3 days
      2. Cost: $1,482.00
      3. Which location would you like to attend? *
      4. Brisbane (If you chose ‘Brisbane’ above)
    5. Introduction to conflict coaching (If you chose ‘Introduction to conflict coaching’ above)
      1. Duration: 2 days
      2. Cost: $980.90
      3. Which location would you like to attend? *
      4. Brisbane (If you chose ‘Brisbane’ above)
        • 8-9 December 2025 Cancelled
    6. Workplace conflict resolution (If you chose ‘Workplace conflict resolution’ above)
      1. Duration: 3 days, or you can select single day(s).
      2. Cost: $1,482.00 (complete package) or $494.90 for any single day
      3. Workshop 1—Managing difficult behaviours (MDB)
        Workshop 2—Negotiation skills (NS)
        Workshop 3—Prevention and management of workplace bullying (PWB)
      4. Which location would you like to attend? *
      5. Brisbane (If you chose ‘Brisbane’ above)
        • 1-3 December 2025 Cancelled
    7. Mentoring program (If you chose ‘Mentoring program’ above)
      1. Duration: 2 hours per session.
      2. Cost: $342.40 per session.
      3. Location: Brisbane
      4. How many sessions would you like to book?
  2. Concession
    1. A concession price is available for full time students, pension card holders, and Jack Cranstoun scholarship applicants.
    2. (If you chose ‘Concession’ above)
      1. Which concession category are you applying for? *
  3. Booking price
    1. The total cost of the course(s) you have selected is:

  4. Personal details
    2. Name
    5. Postal address of attendee
    9. Do you have any dietary requirements?*
    10. (If you chose ‘Yes’ above)
    11. Do you have any reasonable adjustment requirements?*
    12. (If you chose ‘Yes’ above)
    15. Would you like to join the mailing list for the Dispute Resolution Branch newsletter?
  5. Acknowledgement
    1. * View terms and conditions
    2. *

  6. Payment of course fees is required to secure your place.

Privacy and consent statement

The Dispute Resolution Branch, Department of Justice is collecting your personal information, including:

  • your name and contact information
  • your dietary and reasonable adjustment requirements
  • optionally, information about your employee status.

We are collecting your personal information to:

  • register you for dispute resolution training and to contact you about this
  • add you to our newsletter mailing list, if requested
  • analyse our audience to improve our training promotions.

If the information requested is not provided, we may not be able to confirm your place at the training.

Your payment details will be provided to Smart Services Queensland and the Department of Customer Services, Open Data and Small and Family Business to process your payment.

We will not give your personal information to anyone else or use your personal information for any other purpose unless we are authorised or required under an Australian law, or a court or tribunal order to do so. You can find our privacy policy on the Justice website.

Our policy explains how you can access and amend your personal information, how to make a complaint about the way we have handled your personal information, and how your complaint will be handled. If you have questions about how we manage your personal information, contact Right to Information and Privacy, Department of Justice at RTIAdministration@justice.qld.gov.au or by post at PO Box 149 BRISBANE QLD 4001.

Last updated:
31 July 2025
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