Certificate of training—mediation

This is an interactive 6-day hybrid in-person and online course. It will give you the knowledge and skills to develop as a mediator and provide useful conflict resolution skills for other situations.

You are suitable for this course if you:

  • have a general interest in conflict resolution
  • wish to take the first step in gaining national accreditation as a mediator.

After completing the course, you will:

This course is a prerequisite to the Certificate of assessment—mediation course, which is the second step to becoming nationally accredited. You must enrol in the Certificate of assessment—mediation course within 12 months of completing this course.

Course structure

This course is delivered in a hybrid structure consisting of:

  • an online module—8 hours (equivalent to 1 day)
  • in-person training sessions—38 hours (equivalent to 5 days)

It also follows AMDRAS requirements that:

  • it takes a minimum of 45 hours to complete
  • the course content covers professional knowledge, skills and ethical principles that accredited mediators are expected to use.

Topics

  • Principles/philosophy of mediation
  • Understanding conflict
  • Facilitative model of mediation
  • Intake process
  • Communication skills
  • Cultural considerations, inclusivity, accessibility, and diversity
  • Managing difficult behaviours and responses
  • Trauma informed practice and bias
  • Importance of continuing professional development
  • Negotiation skills

Cost

  • $2,589.00
  • $1,906.00 concession
  • $494.90 for optional assessment

The concession price is available to:

  • full time students
  • pension card holders
  • Jack Cranstoun scholarship applicants.

Concession prices only apply for mediation courses of 3 days or more.

Upcoming dates

  • Brisbane
    9–11 & 14–16 July 2025 (in-person only)
    (optional assessment 16 July)
    Cancelled
  • Brisbane
    4-8 August 2025
  • Brisbane
    15–19 September 2025
  • Brisbane
    20–24 October 2025
  • Brisbane
    24–28 November 2025
  • Brisbane
    29–30 January & 2–4 February 2026
  • Brisbane
    16–20 March 2026
  • Brisbane
    27 April–1 May 2026
  • Brisbane
    1–5 June 2026

Register