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The Queensland Government is in a caretaker period until after the state election. Minimal updates will be made to this site until after the election results are declared.

Advice for Aboriginal and Torres Strait Islander consumers

Your consumer rights

Get a fair go when you spend your money. Find out all about your rights and responsibilities when you go shopping or hire a tradesperson.

Buying expensive things

Getting a mobile phone
Buying a car
Warranties

Protecting yourself and your family

Door-to-door traders
Scams and cons
Unsafe products
Pushy salespeople

Complaining

Usually businesses want to do the right thing and will help you if something goes wrong with something you’ve bought. Learn how to make a complaint.

Choosing funeral cover

If you’re thinking about buying funeral cover there are a number of options available to you. Learn about the different types of funeral cover and tips to consider before buying.