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The Queensland Government is in a caretaker period until after the state election. Minimal updates will be made to this site until after the election results are declared.

Passenger rights and fares

Limousine standards

Information for passengers using limousine services in Queensland

Taxi service standards

Information for passengers using taxi services in Queensland

Ride-booking service standards

Information for passengers using booked hire services in Queensland

Personalised transport complaints

Find out how to lodge a personalised transport complaint.