Pay your QLD registration by direct debit—how to enrol
About this service
Before you start, read the About this service page, which covers:
- who can and who can’t sign up for direct debit
- how payments work and which payment methods you can use
- and the steps you’ll go through to set up your direct debit.
Logging into the service
Login
Choose a login option.
Accept terms of use
Read and accept the terms of use for our online services.
Enter customer details
Enter your customer reference number and your first name, last name and date of birth.
Verify customer details
When you click the Email online access code button, a 6-digit code will be sent to the email address you have recorded with us. Enter the code.
Enrolling in direct debit
List registrations
On this screen you’ll see a list of all registrations in your name that are eligible for direct debit. If you can’t see the registration you want to enrol, check the list of reasons why it may not be listed.
Notification details
Check the mobile number and email address that you have recorded with us to make sure they’re correct. Any updates you make here will affect all communications we send you, including licence renewals and payment reminders.
If you’re not already signed up for e-notices and e-reminders, you’ll need to tick these boxes.
Read the e-correspondence terms and conditions and tick the Accept terms and conditions box.
Review notification details
Check your details are correct.
Terms of use
Read the Direct Debit terms of use, then tick the Accept terms and conditions box.
You'll be taken to our payment provider, BPOINT.
BPOINT payment detail entry
You’ll need to enter the payment details for your future direct debit payments.
Don’t worry, you won’t be charged now – these details will only be used for future direct debit payments.
Service agreement
Read the Direct debit service request agreement for registration renewals and click Accept.
After you’ve accepted the terms, you will receive an email confirming that your payment details have been recorded.
Adding one or more registrations to be paid by direct debit
Add registrations
Now you’ll need to choose at least 1 registration to add to direct debit.
Tick the box next to each registration you’d like to add and choose how often you’d like to pay.
For example, if you want to pay a month of registration at a time, choose the '1 month' option.
Review registrations
You’ll see a list of the registrations you’ve chosen to add to direct debit. Click Continue if everything is correct or Change details if you need to make updates.
You will receive an email confirming that the registrations you chose have been added to your direct debit.
Check your registrations
You’ll see a list of the registrations you added to direct debit.
If you see a tick and the words Payment due in red next to a registration, this means it is due for renewal. You have the option to Continue and pay the renewal by credit or debit card. Future renewals for the registration will then be set to be paid by direct debit.
Making an immediate payment (if required)
Confirm order
You’ll see the amount due to renew the registrations, for the term that you chose.
When you continue, you’ll be taken to our payment provider where you can pay the renewal amount and the card surcharge that applies.
BPOINT payment detail entry
Enter your card details for your immediate payment.
Payment receipt
Once you’ve renewed your registration, you’ll receive an email receipt. Future renewals for the registration will be paid by direct debit.