Help for victims who were injured when visiting Queensland

Victim Assist may be able to help if you have been injured by a crime that happened in Queensland, Australia.

You may have been injured in the street, at a club, at home, at work, at school or at university by someone you know or a stranger. We are sorry that this has happened to you, and we want to help you recover.

It does not matter where you normally live or where you are from. If someone injured you in our state, the Queensland Government can help you.

How we can help you

Victim Assist can help you find a support service that is right for you.

We may also provide financial assistance to help you recover including:

• paying for you to go to a doctor or counsellor
• reimbursing you for lost wages if you had to take time off work due to the violence

Learn more about financial assistance for victims.

Reporting rules

Reporting the crime

The crime must be reported for you to be eligible for financial assistance. In most cases, you will need to report the crime to the Queensland Police.

If you are a special primary victim, more reporting options are available to you.

Learn more about reporting requirements.

Queensland Police contacts

Call triple zero (000) immediately if a crime is happening or has just happened.

For non-urgent issues, call Policelink on 131 444.

If you are calling from overseas, phone +61 7 3055 6206

Find out more about how the Queensland Police Service helps victims of crime and how to report.

Reporting the injuries

As well as reporting the crime, you should talk to a doctor about your injuries. You should ask for a medical certificate from your doctor—we may need this to assess your application.

Learn more about types of injuries.

Interpreter service

If you need help from an interpreter to speak with us, please tell us and we will organise one for you.

Contact us

The Victim Assist Queensland home includes information about who we can help and what type of financial assistance we provide. Before you contact us, check if you meet the eligibility requirements for financial assistance.

If you live in Australia and want to talk to us, call 1300 546 587. If you are eligible, you can apply for financial assistance online.

If you do not live in Australia and you want to talk to us, you can email VictimAssist@justice.qld.gov.au. If you are eligible, you can complete a paper application form and email it to us.