Enforceable undertakings registers

An enforceable undertaking is a legally binding agreement that the Office of Fair Trading can enter into with a business.

Depending on the situation, the business might promise to:

  • stop doing certain activities that breach the law
  • fix or change certain activities or documents to comply with the law
  • pay compensation to consumers affected by those activities
  • pay a penalty.

We can take the matter to court if the business does not keep this promise.

If they fail to comply with any term of the agreement, the court can order compliance with the term, payment of compensation and/or a penalty.

Learn more about fair trading enforcement and processes.

Information on the registers

We keep registers of undertakings that relate to a range of laws we administer—these are on the public record, so you can access a copy of any undertaking that a business makes with us.

The registers have information about the business or licensee, including:

  • their name
  • the date of the undertaking
  • the specific legislation that is alleged to have been breached.

We have registers of undertakings for:

  • the Fair Trading Act 1989, including the Australian Consumer Law (ACL)
  • property agents, motor dealers, debt collectors and process servers (commercial agents)
  • introduction agents—not available online
  • inbound tour operators (organisers of foreign tour groups)—not available online.

You can contact us for copies of the registers that aren't available online or for a copy of an undertaking (fees apply).

Registers

You can view the following registers online.

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In this register we use the following abbreviations:

  • ACL: Australian Consumer Law
  • FTA: Fair Trading Act 1989.
Date of undertaking Non-compliant entity Act and section Reference number
22/10/2024Shree Hari QLD Pty LtdACL(Q) 106(1), 136(1)EUN-6000482
21/10/2024Hot Bargain International Pty LtdACL(Q) 106(1), 136(1)EUN-6000480
21/10/2024Clever Classroom Resources Pty LtdACL(Q) 106(1), 136(1)EUN-6000479
21/10/2024Perfect Gold Pty LtdACL(Q) 106(1), 136(1)EUN-6000478
12/09/2024Heaven Costumes Pty LtdACL(Q) 106(1), 136(1)EUN-6000477
12/09/2024Baker, Anne-DorteACL(Q) 106(1), 136(1)EUN-6000476
04/06/2024Ngamino, LisyahrianiACL(Q) 136(1)EUN-6000475
04/06/2024Blossom Accessories Pty LtdACL(Q) 136(1)EUN-6000474
09/05/2024Rattenbury, Daniel Jame Luke ACL(Q) 106(1), 136(1)EUN-6000473
09/05/2024Ziggy Harper Pty LtdACL(Q) 106(1), 136(1)EUN-6000472
07/03/2024 Hobbs, Sean Kean ACL(Q) 29(1)(m) EUN-6000467
16/11/2023 Taylor, Mark Gregory ACL(Q) 29(1)(m) EUN-6000466
16/11/2023 4x4 Liquidators Pty Ltd ACL(Q) 29(1)(m) EUN-6000465
05/06/2023 Panico, Patricia  ACL(Q) 136(2) EUN-6000461
05/06/2023 Aloe Vera Cosmetics Australia Pty Ltd ACL(Q) 136(2) EUN-6000462
21/11/2022 Saaroq Pty Ltd ACL 29(1)(i) EUN-6000459
24/03/2022 Mladenis, Snezanna ACL 158(7) EUN-6000452
22/02/2022 Leonard, Andrew Vincent ACL 158(1)(a) EUN-6000450
29/06/2021 Lucock, Nicholas John ACL 18, 29(1)(d), 29(1)(m), 151(1)(d), 151(1)(m) EUN-6000440
24/06/2021 Top Deck Tours Pty Ltd ACL 18, 29(1)(d), 29(1)(m), 151(1)(m) EUN-6000439
19/01/2021 Kaleidoscope Australasia Pty Ltd ACL 106(1) EUN-6000436
04/11/2020 Kouzoukas Pty Limited ACL 127(2) EUN-6000433
04/11/2020 Kouzoukas, Constantine  ACL 127(2) EUN-6000434
04/11/2020 Pickles Auctions Pty Limited ACL 29(1)(a) EUN-6000432
27/10/2020 Thornton, Keith Thomas  ACL 127(2), 29(1)(a) EUN-6000431
27/10/2020 Georgeos, Gerald John  ACL 127(2), 29(1)(a) EUN-6000430
27/10/2020 Ward, Martin Andrew ACL 127(2),  29(1)(a) EUN-6000429
27/10/2020 Moore, Sophie Alexandra ACL 127(2), 29(1)(a) EUN-6000428
27/10/2020 Carlin, Robert Charles ACL 127(2), 29(1)(a) EUN-6000427
27/10/2020 Carlin Auction Services (QLD) Pty Ltd ACL 127(2), 29(1)(a) EUN-6000426
14/10/2020 VTRANS Pty Ltd ACL 36(4) EUN-6000425
14/10/2020 MV Transporters Pty Ltd ACL 36(4) EUN-6000424
14/10/2020 Ingram, Scott Andrew ACL 36(4) EUN-6000423
02/10/2020 Hartl, Andrew Brendon ACL 127(2) EUN-6000422
02/10/2020 Cayman Holdings Pty Ltd ACL 127(2) EUN-6000421
29/09/2020 Wright, Matt ACL 127(2) EUN-6000420
29/09/2020 MCT Motorsport Pty Ltd ACL 127(2) EUN-6000419
10/09/2020 Mirazimiabarghouei, Seyed Javad ACL 127(2) EUN-6000418
10/09/2020 Ahnadinia, Esmaeil ACL 127(2) EUN-6000417
10/09/2020 Brilliant Diamond Trading Pty Ltd ACL 127(2) EUN-6000416
18/08/2020 Raad, Arteen ACL 127(2) EUN-6000415
10/08/2020 Zou, Guang Yu ACL 127(2) EUN-6000414
10/08/2020 Wang, Haifeng ACL 127(2) EUN-6000413
10/08/2020 ZS Motor Group Pty Ltd ACL 127(2) EUN-6000412
24/07/2020 Budini, Neil Martin ACL 127(2) EUN-6000411
24/07/2020 Neil Budini Motor Wholesale Pty Ltd ACL 127(2) EUN-6000410
24/07/2020 Stubberfield, Simon Paul ACL 127(2), 29(1)(a) EUN-6000409
24/07/2020 City Motor Auction Group Pty Ltd ACL 127(2), 29(1)(a) EUN-6000408
20/07/2020 Roche, Ivona Yadwiga ACL 127(2) EUN-6000405
20/07/2020 Roche, James Anthony ACL 127(2) EUN-6000404
20/07/2020 Nexbridge Pty Ltd ACL 127(2) EUN-6000403
06/07/2020 Gardner, David John ACL 127(2) EUN-6000406
06/07/2020 Gardner Cars Pty Ltd ACL 127(2) EUN-6000402
19/09/2019 Kent Paul Scarborough ACL 151(1)(g), 151(1)(m) EUN-6000400
26/02/2018 Purplebricks Australia Pty Ltd ACL 151(1)(g) EUN-6000393
02/02/2018 Fire Combat Australia Pty Ltd ACL 29(1)(h) EUN-6000391
04/01/2018 James Follows ACL 74, 76, 78(1), 86(1) EUN-6000387
21/12/2017 Faavevesi Isaako ACL 171(1), 173(1)(b), 174(1) EUN-6000386
10/10/2017 Marc David Richard Heasman ACL 151(1)(a), 151(1)(h) EUN-6000383
18/09/2017 Indooroopilly Retail Investment Pty Ltd ACL 118(2) EUN-6000382
18/09/2017 Brisbane Retail Investment Pty Ltd ACL 118(2) EUN-6000381
18/09/2017 Stanley Creative Retail Pty Ltd ACL 118(2) EUN-6000380
18/09/2017 Stanley Po-Ting Hsu ACL 118(2) EUN-6000379
14/07/2017 Australia National Institute of Business Pty Ltd ACL 18, 34 EUN-6000373

In this register we use the following abbreviations:

  • POA: Property Occupations Act 2014
  • MDACAA: Motor Dealer and Chattel Auctioneers Act 2014
  • AFAA: Agents Financial Administration Act 2014
  • AFAR: Agents Financial Administration Regulation 2014
  • PAMDA: Property Agents and Motor Dealers Act 2000 (repealed 30 November 2014)
  • PAMDR: Property Agents and Motor Dealers Regulation 2001 (repealed 30 November 2014).
Date of undertaking Non-compliant entity Act and section Reference number
22/04/2024 Smart Real Estate (QLD) Pty Ltd POA 97(2), 212(1) EUN-6000471
22/04/2024 Scott, Bradley James POA 97(2), 212(1) EUN-6000470
25/03/2024 Haiqiao Real Estate Pty Ltd AFAA 21(2)
AFAR 17(1)
EUN-6000468
25/03/2024 Haiqiao LI AFAA 21(2)
AFAR 17(1)
EUN-6000469
05/09/2023 Chanzee Pty Ltd POA 169(1), 97(2), 89(2) EUN-6000463
05/09/2023 Chen, Ying-Chen POA 169(1), 97(2), 89(2) EUN-6000464
05/06/2023 Ali, Tayyab MDCAA 218 EUN-6000460
27/09/2022 Integrity Property Management Pty Ltd AFAR s22(2), 15(2)
AFAA s21(2)
EUN-6000458
27/09/2022 Wicks, Bernadine Joy AFAR s22(2), 15(2)
AFAA s21(2)
EUN-6000457
9/06/2022 Aldcroft, Sandra Helen POA 97(1)(a)
AFAA 35(2)
EUN-6000455
9/06/2022 Aldcroft Enterprises Pty Ltd POA 97(1)(a)
AFAA 35(2)
EUN-6000455
20/05/2022 Crock, William Paul Hardacre POA  97(2),89(2) EUN-6000454
20/05/2022 Hometime Group Pty Ltd POA 97(2), 89(2) EUN-6000453
16/03/2022 Daley, Michael David POA 197, 198
AFAA 131, 132
EUN-6000451
02/02/2022 Rebecca Ann Rankin nee Baigent POA 197, 198
AFAA 131, 132
EUN-6000449
05/01/2022 Amrit Samra POA 197, 198
AFAA 131, 132
EUN-6000447
05/01/2022 Bayliss & Samra Gold Coast Pty Ltd POA 197, 198
AFAA 131, 132
EUN-6000447
20/08/2021 Sunshine Group Australia Pty Ltd POA 197, 198
AFAA 131, 132
EUN-6000446
20/08/2021 Jian Wei Sun POA 197, 198
AFAA 131, 132
EUN-6000445
30/07/2021 DCSG Holdings Pty Ltd POA 197, 198
AFAA 131, 132
EUN-6000441
30/07/2021 Reddoch, James Felix POA 197, 198
AFAA 131, 132
EUN-6000442
20/07/2021 Xiong, Jian AFAA 131, 132 EUN-6000443
20/07/2021 Aurora Property Australia Pty Ltd AFAA 131, 132 EUN-6000444
27/04/2021 Aqua Bleue Pty Ltd POA 98(1)
AFAA 21(2), 183(3)
AFAR 3(2), 17(1)
EUN-6000437
27/04/2021 Le Brun, Nathalie Marcelle POA 98(1)
AFAA 21(2), 183(3)
AFAR 3(2), 17(1)
EUN-6000438
08/12/2020 Robertson, Janelle POA 206(2)(a), 212(1)
AFAA 138(3)
EUN-6000435
11/12/2019 Gold Coast Wholesale 4x4 Pty Ltd (deregistered) MDCAA 119(1)(a), 79(2)(a), 117(2), 216(1) EUN-6000407
11/12/2019 Robert George Whyte MDCAA 119(1)(a), 79(2)(a), 117(2), 216(1) EUN-6000401
17/09/2019 Regent Place Property Management Pty Ltd AFAA 16, 22, 23, 35
AFAR 17, 3(1), 3(2), 4(4)
EUN-6000399
17/09/2019 Andre Stephen Rice AFAA 16, 22, 23, 35
AFAR 17, 3(1), 3(2), 4(4)
EUN-6000398
28/03/2018 Cooroy Real Estate Pty Ltd AFAA 16
AFAA 21
EUN-6000396
28/03/2018 Ronald Ross Bellingham AFAA 16
AFAA 21
EUN-6000395
11/09/2017 Rosemary Clare Luce (formerly Boag) POA 206(2)(a) EUN-6000378
31/08/2017 Lorina Nicole Thompson (formerly Ikinofo) AFAA 21,22,23
PAMDA 384,385,386
EUN-6000377
7/08/2017 Expandnet Leisure Pty Ltd AFAA 18(1), 22(1)
POA 84(2)(a)(ii), 89(2)
EUN-6000376
7/08/2017 Xain Hong Ding AFAA 18(1), 22(1)
POA 89(2)
EUN-6000375
12/02/2016 Jason Wade Walvin PAMDA 160(1), 385(4), 140(2), 402(2) EUN-6000342