Debt collecting and process serving industry regulation

Find information about the breaches and penalties associated with debt collecting and process serving.

Debt collecting and process serving industry forms

Find and download the forms that you must fill out to work as a debt collector or in process serving. Please note that we charge fees with some forms.

Managing your debt collector business

Dealing with trust accounts in the debt collection industry
Claim fund for the property, motor, auction and debt collector industry
Tell us of your intended place of business
Substitute licensee

Legal requirements for the debt collector industry

Appointment to act as a debt collector or process server
Work as a debt collector (field agent or subagent)
Work as a process server (field agent or subagent)
Work as a collection agent
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Update, change or renew a debt collecting and process serving licence

Renew or restore your field agent licence or subagent registration
Update your field agent or subagent details
Transfer to a Queensland field agent licence or subagent registration
Replace your field agent licence or subagent registration
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Check a field agent licence

Find out how to check if a field agent or subagent has a valid licence. You can do a search on our free online licensing register.

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