Beware of scam robocalls impersonating Community Recovery
Community Recovery will never use automated phone calls (robocalls). If you receive such a call, claiming to be from us, hang up immediately and do not share any personal information. To verify a caller's authenticity, please contact our 24/7 hotline at 1800 173 349.
Western Qld Rainfall and Flooding March 2025
Rainfall and flooding are affecting communities in Western Queensland. Community Recovery is working hard to provide support as quickly as possible to impacted Queenslanders.
Personal hardship assistance is available for some Local Government Areas.
For information or to apply for personal hardship assistance for this event, visit www.qld.gov.au/community/disasters-emergencies/disasters/money-finance/eligibility-apply/western-qld-rainfall-flooding-march-2025
Tropical Cyclone Alfred March 2025
Ex-Tropical Cyclone Alfred has affected communities in South East Queensland. Community Recovery is working hard to provide support as quickly as possible to impacted Queenslanders, and thank you for your patience.
Personal hardship assistance is available for some Local Government Areas.
For information or to apply for personal hardship assistance for this event, visit www.qld.gov.au/community/disasters-emergencies/disasters/money-finance/eligibility-apply/tc-alfred-march-2025.
North and Far North Tropical Low from January 2025
Heavy rainfall and flooding have affected communities in North and Far North Queensland.
Personal hardship assistance is available for some Local Government Areas.
For information regarding financial support for this event, visit www.qld.gov.au/community/disasters-emergencies/disasters/money-finance/eligibility-apply/nq-monsoon-trough-january-2025.
How to access support
If you're experiencing emotional stress and need support, contact:
- Lifeline's crisis hotline on 13 11 14
- Beyond Blue on 1300 22 4636
- the Community Recovery Hotline on 1800 173 349
- 13 YARN if you are an Aboriginal or Torres Strait Islander person.
Housing assistance may also be available to residents affected by disaster events.
Request urgent assistance
- Emergency calls: 000
- TTY Emergency calls: 106
- State Emergency Service (SES): 132 500
- 13 HEALTH: 13 43 25 84
- Emergency housing: 13 QGOV (13 74 68)
- Community Recovery Hotline: 1800 173 349
See warnings and alerts
Financial help for disasters
Western Qld Rainfall and Flooding March 2025
Find details of financial assistance and support services available for communities impacted by Western Qld rainfall and flooding during March 2025.
Tropical Cyclone Alfred March 2025
Financial grants for eligible areas and support services are available for people affected by Tropical Cyclone Alfred in March 2025.
North and Far North Tropical Low from January 2025
Financial assistance and support are available for Queensland communities impacted by the tropical low in North and Far North Queensland from late January.
Tropical Cyclone Kirrily, associated rainfall and flooding commencing January 2024
Financial grants and support services are available for people affected by Tropical Cyclone Kirrily.
Tropical Cyclone Jasper December 2023
Information about financial grants and support services available for people affected by Tropical Cyclone Jasper in December 2023.
Toowoomba Fires November 2023
Financial assistance and support services are available for people affected by the November 2023 Toowoomba bushfires.
North Queensland Fires October 2023
Find information about financial grants and support services available for Queensland communities impacted by the North Queensland bushfires.
Bundaberg and Gladstone Bushfires October 2023
Personal hardship financial assistance is available for Queensland communities impacted by the Bundaberg and Gladstone bushfires.
Western and Darling Downs Bushfires October 2023
Financial grants and support services are available for people affected by the Western and Darling Downs bushfires.
Northern and Central Queensland monsoon and flooding – March 2023
Find information about financial assistance available for Northern and Central Queensland monsoon and flooding – 20 December 2022 to March 2023.
Western Downs bushfire February 2023
Find information about financial assistance available for Western Downs residents affected by the February bushfires.