Proof of identity

When applying for a financial grant following a natural disaster through the Community Recovery Portal, you must provide two (2) separate forms of identification (ID). One (1) must have a photo, and one (1) can be another non-photo form of ID. If no photo ID is available, you can instead provide three (3) forms of non-photo ID. See the list of accepted ID categories below.

If you are unable to provide these, we accept other forms of ID. Please note that you will need to call the Community Recovery Hotline on 1800 173 349 to provide other forms of identification.

The two (2) best forms of ID to apply are:

  • Driver licence (Australian and international)
  • Medicare Card

Photo ID list – full list of accepted Photo ID

  • Driver licence (Australian and international)
  • Proof of age card
  • Australian or International Passport
  • Department of Defence Photo ID
  • Government employee photo ID
  • Student ID card
  • Blue card – with Photo
  • Australian immigration status card
  • Community ID

Non-Photo ID list – list of accepted Non-Photo ID

  • Medicare card
  • Health care card
  • Pension Concession Card
  • Department of Veterans’ Affairs Health card
  • Marriage Certificate
  • Birth certificate
  • Change of name certificate
  • Private health card
  • Debit/credit card
  • National Seniors Card
  • Rates notice
  • Australian Visa Application form
  • Registration and driver licence renewal notice
  • Official letter from Centrelink or Services Australia
  • Utilities account—for example, electricity, gas, water, phone bill.
  • Rental receipt
  • Authority to Care Form
  • Blue card without Photo

Applying for dependants

If you are applying on behalf of your dependants, one of your forms of ID must include the following:

  • Queensland driver licence
  • Medicare card
  • Health care card
  • Private health card
  • Pension Card.

More information