Western Downs bushfire February 2023

Personal hardship assistance is available for Queensland communities impacted by the Western Downs bushfire event in February 2023.

If you have been affected by this event, you can:

Eligible areas

Financial assistance is available for people who were affected by this event in these areas:

Assistance provided through the jointly-funded Commonwealth-State Disaster Recovery Funding Arrangements (DRFA).

Check your eligibility

You need to be aged 18 years or older to complete an online application and have:

If you are under the age of 18, please contact the Community Recovery Hotline on 1800 173 349 to obtain advice on how to lodge an application.

Complete this form to find out what financial assistance you may be eligible for.

Start typing and select the address from the list. If your address does not appear, select Enter address manually, and complete each field for your address.

    • Type in impacted address
    • Type in the impacted date
    • Do you own or rent this property? *
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    Unfortunately you are not eligible for any of the Queensland Government grants available for this event.

    The Australian Government may also be offering disaster recovery payments.

    To find other support services available visit the Recovery Connect website.

    Available grants

    The following grants have been activated for this event. To find out which of these grants you may be eligible for, complete the form above.

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    The Essential Household Contents Grant is to replace essential lost household contents, such as bed linen and white goods. This grant may be available if you:

    • live in or are stranded in the affected area
    • own the items that have been lost
    • own or rent the affected residence
    • are uninsured or unable to claim insurance
    • meet the income limits.

    We will visit your home to assess the damage. We will need photographic evidence if items must be disposed of.

    Grant amount:

    • $1,765 for individuals
    • up to $5,300 for couples or families.

    More information about the Essential Household Contents Grant.

    The Essential Services Safety and Reconnection Scheme (ESSRS) is to help with safety inspections and repairs to reconnect essential services, e.g. gas, water, electricity and sewage. A grant payment may be available if you:

    • live in the affected area
    • have had your essential services disconnected
    • own and live in the affected residence
    • are uninsured or unable to claim insurance
    • meet the income limits.

    We will visit your home to assess the damage.

    Grant amount:

    • Inspection costs—$200 for safety inspection for water, electricity, gas and sewage.
    • $4,200 for repairs or replacement of these services.

    More information about the Essential Services Safety and Reconnection Scheme.

    The Structural Assistance Grant is to help with structural repairs or contribution towards replacement of dwelling. This grant may be available if:

    • you live in the affected area
    • you own and live in the affected residence
    • your home has become structurally unsafe to live in
    • you are uninsured or unable to claim insurance
    • you meet the income limits.

    We will visit your home to assess the damage.

    Grant amount:

    Uninsured, low income, owner-occupiers may receive up to a maximum of $50,000 to help repair your home to make it safe, secure and habitable.

    More information about the Structural Assistance Grant.

    The Australian Government may also be offering disaster recovery payments.

    To find other support services available visit the Recovery Connect website.

    Transport and motoring assistance

    You can apply for help with vehicle registration, licensing and other transport and motoring products.

    Support Services locations

    If a Community Recovery Hub near you has closed, please check the following Support Services locations.

    If you need help and there is not a service near you, please call the Community Recovery Hotline on 1800 173 349.

    You can access a range of recovery information and services including:

    • financial support (e.g. personal hardship assistance, financial counselling)
    • practical support services (e.g. access to advocacy, translation services)
    • assistance with current applications including validating identification documents
    • information and referral (e.g. welfare referrals, other local services)
    • disaster-specific advice (e.g. safe clean up, managing health concerns, how to cope)
    • emotional support (e.g. personal support, counselling and mental health services)
    • resources to assist vulnerable individuals and groups (e.g. young children and adolescents, domestic and family violence).

    Western Downs Local Government Area

    Make an appointment with Lifeline at the Tara Neighbourhood Centre

    49 Day Street, Tara

    Open: 9am to 12 noon and 1pm to 4pm, Monday to Friday

    Phone: (07) 4665 3508