Issues and advice
Problem-solving tips
Read our tips and advice for conflict resolution if you are having problems with your boss, workmates or trainer.
Workplace problems
How to deal with problems at work such as not being trained or properly supervised, unfair treatment, and differences between you and your boss or workmates.
Training problems
How to address problems relating to your training such as lack of training, not being released from work to train, training record not being signed off and falling behind with training.
School problems
What to do with your school-based apprenticeship or traineeship if you are suspended, expelled, change schools, want to cancel or want to continue your training after graduation.
Make a complaint
Find out how to lodge a formal complaint against your training organisation, employer, AASN provider or the department.