Funeral directors
Funeral directors can apply to be an online service provider to submit Queensland death registrations and disposal notices.
If you submit death registrations and disposal notices, you must select both roles when you sign up.
The system is free and easy to use.
What you can do online
Approved service providers can:
- submit death registrations to us
- order official death certificates and preferred postal option
- submit burial or cremation notifications (if applicable)
- receive status updates (up to when we accept the record)
- receive fast notification about any issues we have registering a death.
What the system offers
- One system, multiple services—you will be able to access both death registrations and disposals. It’s also the same system to access the Coroners Court of Queensland invoicing system.
- Track the status of a death registration—see when a registration has been accepted by us and processing has started.
- Upload the cause of death medical certificate or other supporting documents with the death registration.
- Streamlined communication—receive notifications from us about any changes required to complete a registration.
- Our compliance team will be able to return a registration to you if we find any errors or missing supporting documents before we accept it.
- Self-service—recall and amend a death registration application before we accept it.
- Postage options—you will be able to select different postage types at the time of a certificate application.
- Print a registration report to confirm the information provided on a death registration.
- Your agency will receive a single monthly invoice for death certificates.
- Easy to sign up—if you don’t have a Queensland Digital Identity, it’s a quick and easy to sign up.
Batch upload
This function is available and requires support from your system developer or software provider.
Please provide us with the name and contact details of your system developer or software provider by email to BDMServiceProvider@justice.qld.gov.au.
Correct a submitted death record
Request a review of a submitted death record if you have submitted a death registration or notification and find there is a mistake.
Coroners Court of Queensland (CCQ) invoicing system
Government-contracted undertakers (funeral directors) who hold a current standing offer arrangement with the CCQ must submit all invoice claims for conveyancing, burial, and cremation services through the online system.
This system is free and easy to use.
What you can do online
Approved government-contracted undertakers can:
- submit claims for conveyancing, burials and cremations with pre-filled fields and drop-down selections
- use the calculated fields (including a map feature) to simplify conveyancing mileage claims and check invoice totals
- view and amend invoice claims
- access a fully searchable invoice claim history
- receive status updates by email and on the service provider summary page.
How to become an online service provider
To sign up as an online service provider, you need a Queensland Digital Identity.
Step-by-step guides are available for:
- our death registration and disposal system
- the CCQ invoicing system
Contact us
If you have any issues with or feedback about the service provider portal, contact the Registry of Births, Deaths and Marriages on BDMServiceProvider@justice.qld.gov.au.
For any questions or issues relating to the CCQ invoicing system, contact the Coroners Court of Queensland on CCoQContracts@justice.qld.gov.au.
Opening hours
Monday to Friday: 8.30am–4.30pm
Public holidays: Closed
General enquires: 13 QGOV (13 74 68)