Cancel or suspend your field agent licence or subagent registration
Cancellation
We will immediately cancel your licence if you:
- are convicted of a serious offence
- become bankrupt or insolvent (as an individual)
- are wound up or struck off (as a corporation).
We will immediately cancel your registration if you are convicted of a serious offence.
A serious offence is anything punishable by 3 or more years in prison. These include:
- violent offences (including threats to use violence)
- fraud and dishonesty
- drug trafficking
- extortion
- arson
- unlawful stalking, intimidation, harassment or abuse
- any offence of a sexual nature.
If your licence or registration is cancelled, your must return it to us within 14 days.
Suspension
Licence suspension
We can suspend your licence if:
- we consider the licence was obtained, renewed or restored because of materially incorrect or misleading information
- we suspect an irregularity with your trust account
- you are an employee and may be responsible for an irregularity or deficiency in the licensee’s trust account
- you have failed to file an audit report
- a receiver is appointed over your property
- you breach or we believe you have breached the Property Occupations Act 2014 or the Property Agents and Motor Dealers Act 2000.
We can suspend a licence for up to 28 days. We will notify you within 14 days after suspending the licence. However, if the suspension relates to failing to lodge an audit report, the licence may be suspended until you file the relevant audit report.
Once you get our notification, you will have 14 days to return your licence document. You must cease trading immediately.
Registration suspension
We can suspend your registration if:
- we consider the registration certificate or renewal or restoration of the registration certificate was obtained because of materially incorrect or misleading information
- a licensee’s trust account is irregular or deficient, and you may be responsible
- you breach or we believe you have breached the Property Occupations Act 2014, the Agents Financial Administration Act 2014, or the Property Agents and Motor Dealers Act 2000.
We can suspend a registration certificate for up to 28 days. We will notify you within 14 days after suspending the registration certificate.
Once you get our notification, you will have 14 days to return your registration document. You must cease trading immediately.