Replace your field agent licence or subagent registration

You must apply for a replacement if your field agent licence or subagent registration is:

• lost or stolen
• destroyed or damaged.

You can either apply online or contact us in writing as soon as possible.

You will need to tell us your:

• name
• address
• type of licence
• licence number (if you know it)
• reason for a replacement.

You will need to pay a fee to replace a field agent licence or subagent registration.

It will take around 2 weeks to send you a replacement licence or registration certificate. During this time, we’ll still consider you to have a valid licence or registration. Keep a copy of your request letter and receipt for payment for future reference.