Access forms to:
- make an online complaint about a business or seller—Select Fair Trading Consumer Complaint form
- report an unsafe product.
Read more about consumer rights, complaints and scams.
Office of Fair Trading forms
On this page you'll find links to a range of forms for consumers and the industries, associations and not-for-profits the Office of Fair Trading (OFT) regulates.
Online forms
Some OFT forms can be completed online.
Access OFT’s online forms and read how to complete our forms online.
Consumer forms
OFT provides these forms for consumers.
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Access forms to appoint:
First Nations people whose birth isn't registered can use the identity declaration form to verify their identity.
Regulated industry forms
We also provide the following forms for the industries we regulate.
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Access licensing, registration and compliance forms for following industries:
- auctioneers of real property and chattel
- debt collectors and process servers
- funeral providers
- inbound tour operators
- introduction agents
- motor dealers
- real estate agents and resident letting agents
- second-hand dealers and pawnbrokers
- security officers
- tattooists.
Read about fair trading legislation.
Use the change of address form to update your personal, residential or postal address. This applies to:
- debt collectors and process servers
- inbound tour operators
- introduction agents
- motor dealers
- property agents
- security providers
- second-hand dealers and pawnbrokers.
If you're a tattoo licensee, you can only use the change of address form to update your residential postal address. You'll need to submit a tattoo industry change in particulars form to change your place of business or staff (i.e. remove or appoint tattoo artists).
Use the change of business details form to update your licensed business location. This applies to:
- property agents
- motor dealers
- security providers
- debt collectors or process servers
- introduction agents
- inbound tour operators.
This form doesn't apply to tattoo licensees or second-hand dealers or pawnbrokers. These licensees should submit an application for a new authorised place or associate.
Door-to-door salespeople and telemarketers must give customers an unsolicited consumer agreement termination notice before entering into a consumer agreement with them. This notice allows the customer to cancel their purchase within the cooling-off period.
Read more about:
If you operate a warehouse, complete a notice of storage liens form and give it to the owner of the goods—or the party with interest in the goods—you're storing. This informs them that the goods will be used as security for payment of storage charges.
Don't give this form to the person who deposited the goods with you for storage, e.g. a removalist (unless they're the owner of the goods or a party with interest in the goods).
Incorporated association and not-for-profit organisation forms
We provide these forms for incorporated associations and not-for-profit organisations.
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Access forms for your incorporated association. These include forms for:
- applying for an incorporated association
- setting it up and closing it
- changing your association's contact details or an office bearer's details
- changing rules
- merging 2 incorporated associations
- financial reporting
- changing your incorporated association into a cooperative or Indigenous company.
Read more about incorporated associations.
Access forms for your charity. These include forms for registering or de-registering your charity and applying for authority to fundraise.
You can also access a form to object to the registration of a charity.
Read more about charities and fundraising.
Access forms for your cooperative. These include forms for:
- setting up and closing your cooperative
- changing directors
- making rule changes
- financial reporting.
Read more about cooperatives.
Access forms for your limited partnership. These include forms for setting up and closing down your limited liability partnership and changing your details, including becoming a venture capital management partnership.
Read more about limited partnerships.