Engagement and consultation
Co-design brings people together to design new products, services and policies.
Engagement and consultation mean that people with disability and their families have the chance to have their say about public policy and community life. Accessible communication helps to create services that put people’s needs first.
Top tips for engagement and consultation
- The most important thing to remember is to do things with people with disability—not to them or for them.
- Plan for people with disability to be involved in consultation by having alternative formats ready (e.g. easy read, large print).
- Think about accessibility early and ask everyone you invite to be involved how you can make the activity accessible.
- Tell people what you can and can’t do to make consultation accessible. Be accountable if you can’t meet an accessibility request.
- Consider how people with disability from culturally and linguistically diverse backgrounds can be included in your engagement and consultation through the use of translators and interpreters.
Find out more
- Queensland Disability Stakeholder and Co-Design Strategy
- Inclusion Australia: Communications to co-design: valuing different types of engagement